Encounters in NextGen® Enterprise EHR
An encounter is an interaction with a patient on a specific date at a specific time. An encounter can be a visit, a phone call, a virtual visit, a referral, a test result, or an interaction. A patient can have more than one encounter per day. Patient encounters are displayed on the Encounter History tab.
You can expand or collapse the Encounter History tab using the button above the Quick Buttons panel.
Each row in the Encounter History tab represents one encounter. Encounters are identified by date and time, provider, and location. The Encounter History tab displays basic information of an encounter like the rendering provider, location, appointment type/reason for visit, templates and documents related to the appointment.
The Encounter History tab displays the list of encounters created for the selected patient and includes the following components:
- New Encounter
- Creates an encounter.
- Open Template
- Displays available templates.
- Filter By
- Displays the list of encounters for specified parameters.
- Encounter type
- Displays the Encounter History icons to determine the status and type of contents within an encounter.
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Search
- Searches for specific clinical information in patient chart documents which are generated in NextGen® Enterprise EHR.
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Refresh button
- Displays the clinical data added to encounters and is not yet visible in the Encounter Content window
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Customize encounter display information
- Sets up the display preference for encounters in NextGen® Enterprise EHR.
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Encounter menu options
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Displays additional encounter components.
Note: For Cases, the button
displays the tool tip as Case Options.
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Encounter Summary
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Opens the Encounter Details window that displays the clinical data associated with the encounter. The icons within an encounter folder represent different types of clinical data associated with the encounter. The list includes the following options:
- Documents & Images
- Templates
- Modules/Other
You can recategorize patient items associated with the encounter based on user-level configuration