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NextGen Virtual Visits™
The
Virtual Visit
link appears on the
Encounter History
tab in
NextGen® Enterprise EHR
, which the providers can use to join their patients' scheduled virtual visits.
Open NextGen Virtual Visits
You can open
NextGen Virtual Visits™
from
NextGen® Enterprise EHR
.
Disable NextGen Virtual Visits
You can disable
NextGen Virtual Visits™
for a selected patient.
Schedule On-Demand NextGen Virtual Visits
You can now schedule on-demand virtual visit for patients from
NextGen® Enterprise EHR
.
NextGen® Enterprise EHR Help
Encounter Display Settings
You can select options to specify the following: Which encounters are listed How encounters are identified Which encounter components are included Criteria for automatically expanding encounters Manage Encounter History at Practice-Level You can edit or remove patient information data fields and template links on the Encounter History. Manage Encounter Display Information at User-Level You can set encounter display preferences for a user in NextGen® Enterprise EHR. Parent topic: Encounters in NextGen Enterprise EHR
NextGen® Enterprise EHR Help
View Encounter Information
NextGen® Enterprise EHR enables you to quickly view the contents of an encounter for a selected patient on the Encounter Details window. Open NextGen® Enterprise EHR, and select a patient from Patient Lookup window. Select an encounter and select the button to open the Encounter Details window. Select the respective link to view any document, template, module, or report associated with the encounter.The selected patient item opens in the main window of NextGen® Enterprise EHR. Note: If an encounter is locked, you can open the patient item in read-only format. You can update information for a locked encounter by creating an addendum or custom encounter. View RxChange Messages on Encounter History eRx Refill Request Notifications You can view an ePrescribing (eRx) refill request and respond to it. Cancel Rx Response From the Pharmacy You can view the Cancel Rx response from the Pharmacy in the Encounter History tab. Parent topic: Encounters in NextGen Enterprise EHR Related concepts Adde
NextGen® Enterprise EHR Help
Encounter Options for Encounter History
The Encounter Options button on the Encounter History tab provides you quick access to configure the encounter. The Encounter Options comprises the following elements. Sensitivity Settings Lock encounter/Unlock encounter Delete Encounter Encounter Level Insurance Encounter Description / Remark Properties Case Note: Cases are hidden if the View Case Management Encounter Display check box is not selected in the user or practice preferences. Copy Virtual Visit URL Note: Copy Virtual Visit URL is hidden when Virtual Visit is not enabled for the selected encounter. Sensitive Encounters You can mark an encounter as sensitive.You can mark an encounter as no longer sensitive. Lock an Encounter You can lock an encounter to prevent any changes to a patient encounter. Unlock an Encounter You can unlock an encounter to allow others to make changes. Delete an Encounter You can delete encounters that do not have any templates, documents, images, or patient items attached to them. Assign Insurance to
NextGen® Enterprise EHR Help
Create a Group Encounter
You can group several patients into a group encounter. Note: To create a group encounter, make sure that at least one patient group has been created. In NextGen® Enterprise EHR, from the File menu, select New > Group Encounter. The New Group Encounter window opens. Select a patient group. Note: By default, NextGen® Enterprise EHR creates all encounters as "clinical" only types. If you plan to add any medical information that requires billing data to be sent to NextGen® Enterprise PM, edit the encounter type to "clinical" and "billable" in the Encounter Maintenance window (accessed from the View menu, Properties) . Group encounters automatically add encounter-level Insurance to all patients who are members of the selected patient group. Select OK. A new group encounter with the current date is added in the encounter window. You can add any templates, documents, images, or other patient items to this group encounter. Parent topic: Encounters in NextGen Enterprise EHR
NextGen® Enterprise EHR Help
Schedule On-Demand NextGen Virtual Visits™
Open NextGen® Enterprise EHR. From the File menu, select New and then select Schedule On Demand NextGen Virtual Visit.NextGen Virtual Visits™ will open in a new tab. Note: You need to use Chrome™ or Firefox® as default browsers and ensure production URL for NextGen Virtual Visits™ is correctly maintained in System Administrator to schedule the virtual visits. For more information, go to NextGen Healthcare Success Community, and download the latest System Administrator Guide for NextGen® Enterprise. Select the plus icon in NextGen Virtual Visits™, and do one of the following: Select Patient Search to schedule virtual visits for existing patients. Select Quick Add to schedule virtual visits for new patients. Once the virtual visit is scheduled, both provider and the patient will receive a unique URL to join the virtual visit through email and/or text message. Parent topic: NextGen Virtual Visits
NextGen® Enterprise EHR Help
Disable NextGen Virtual Visits™
When a patient's virtual visit is complete, the Virtual visit link can be disabled on the Encounter History tab. Select End to end the virtual visit in NextGen Virtual Visits™. Select the Virtual Visit link on the Encounter History tab.A message appears stating that the virtual visit scheduled for the patient has ended. Select OK.The Virtual Visit link has been disabled. When you hover on the disabled link, a tooltip Virtual Visit Disabled appears. Parent topic: NextGen Virtual Visits
