Turn off NextGen Virtual Visits™

NextGen® Enterprise EHR Help

Open NextGen Virtual Visits™

Before you begin Provider must be at a practice that is licensed with NextGen Virtual Visits™. Patient must be an existing patient and already scheduled for a virtual visit. Patient must be checked into NextGen Virtual Visits™ before the provider or the provider's staff. Ensure that the Send HTML document for mobile integration option is enabled in the Virtual Visits portal for the Virtual Visit link to appear in Encounters. You must enable and configure NextGen Virtual Visits™ in File Maintenance. For more information on configuring practice preferences for NextGen Virtual Visits™, go to NextGen Healthcare Success Community, and download the latest File Maintenance Preferences Guide for NextGen® Enterprise. Open NextGen® Enterprise EHR, and select a patient scheduled for a virtual visit. On the Top Toolbar, select Inbox . The Workflow module opens. On the Appointments tab, double-click the virtual visit appointment in the appointment list. Note: When the patient has checked in for vir

NextGen® Enterprise EHR Help

Schedule On-Demand NextGen Virtual Visits™

Open NextGen® Enterprise EHR. From the File menu, select New and then select Schedule On Demand NextGen Virtual Visit. NextGen Virtual Visits™ will open in a new tab. Note: You need to use Chrome™ or Firefox® as default browsers and ensure production URL for NextGen Virtual Visits™ is correctly maintained in System Administrator to schedule the virtual visits. For more information, go to NextGen Healthcare Success Community, and download the latest System Administrator Guide for NextGen® Enterprise. Select the plus icon in NextGen Virtual Visits™, and do one of the following: Select Patient Search to schedule virtual visits for existing patients. Select Quick Add to schedule virtual visits for new patients. Once the virtual visit is scheduled, both provider and the patient will receive a unique URL to join the virtual visit through email and/or text message. Parent topic: NextGen Virtual Visits

NextGen® Enterprise EHR Help

NextGen Virtual Visits™

NextGen Virtual Visits™ NextGen Virtual Visits™ The Virtual Visit link appears on the Encounters tab in NextGen® Enterprise EHR, which the providers can use to join their patients' scheduled virtual visits. Open NextGen Virtual Visits You can open NextGen Virtual Visits™ from NextGen® Enterprise EHR. Turn off NextGen Virtual Visits You can turn off NextGen Virtual Visits™ for a selected patient. Schedule On-Demand NextGen Virtual Visits You can now schedule on-demand virtual visit for patients from NextGen® Enterprise EHR. Parent topic: Encounters in NextGen Enterprise EHR

NextGen® Enterprise EHR Help

Disable NextGen Virtual Visits™

When a patient's virtual visit is complete, the Virtual visit link can be disabled on the Encounter History tab. Select End to end the virtual visit in NextGen Virtual Visits™. Select the Virtual Visit link on the Encounter History tab.A message appears stating that the virtual visit scheduled for the patient has ended. Select OK.The Virtual Visit link has been disabled. When you hover on the disabled link, a tooltip Virtual Visit Disabled appears. Parent topic: NextGen Virtual Visits

NextGen® Enterprise EHR Help

NextGen Virtual Visits™

NextGen Virtual Visits™ NextGen Virtual Visits™ The Virtual Visit link appears on the Encounter History tab in NextGen® Enterprise EHR, which the providers can use to join their patients' scheduled virtual visits. Open NextGen Virtual Visits You can open NextGen Virtual Visits™ from NextGen® Enterprise EHR. Disable NextGen Virtual Visits You can disable NextGen Virtual Visits™ for a selected patient. Schedule On-Demand NextGen Virtual Visits You can now schedule on-demand virtual visit for patients from NextGen® Enterprise EHR. Parent topic: Encounters in NextGen Enterprise EHR

NextGen Virtual Visits™ Help

End Your Visit

When you have finished your visit, select End Visit. A confirmation window opens. Select Yes to confirm that you want to end the visit. Complete the brief survey about your virtual visit experience. If you have questions regarding your health care needs, payment, or scheduling, contact your provider’s office directly. If you accidentally end your visit, you can return to the visit as long as the provider is still connected. To return to the visit, use the same link from the email or text. Parent topic: NextGen Virtual Visits Overview

Turn off NextGen Virtual Visits™

Recommendations

Open NextGen Virtual Visits™

Schedule On-Demand NextGen Virtual Visits™

NextGen Virtual Visits™

Disable NextGen Virtual Visits™

NextGen Virtual Visits™

End Your Visit

Turn off NextGen Virtual Visits™

Open NextGen Virtual Visits™

Schedule On-Demand NextGen Virtual Visits™

NextGen Virtual Visits™

Disable NextGen Virtual Visits™

NextGen Virtual Visits™

End Your Visit