Disable NextGen Virtual Visits™

NextGen® Enterprise EHR Help

Open NextGen Virtual Visits™

Before you begin Provider must be at a practice that is licensed with NextGen Virtual Visits™. Patient must be an existing patient and already scheduled for a virtual visit. Patient must be checked into NextGen Virtual Visits™ before the provider or the provider's staff. Ensure that the Send HTML document for mobile integration option is enabled in the Virtual Visits portal for the Virtual Visit link to appear in Encounter History. You must enable and configure NextGen Virtual Visits™ in File Maintenance. For more information on configuring practice preferences for NextGen Virtual Visits™, go to NextGen Healthcare Success Community, and download the latest File Maintenance Preferences Guide forNextGen®Enterprise. Open NextGen® Enterprise EHR, and select a patient scheduled for a virtual visit. On the Top Toolbar, select Inbox.The Workflow module opens. On the Appointments tab, double-click the virtual visit appointment in the appointment list. Note: When the patient has checked in for

NextGen® Enterprise EHR Help

Schedule On-Demand NextGen Virtual Visits™

Open NextGen® Enterprise EHR. From the File menu, select New and then select Schedule On Demand NextGen Virtual Visit.NextGen Virtual Visits™ will open in a new tab. Note: You need to use Chrome™ or Firefox® as default browsers and ensure production URL for NextGen Virtual Visits™ is correctly maintained in System Administrator to schedule the virtual visits. For more information, go to NextGen Healthcare Success Community, and download the latest System Administrator Guide for NextGen® Enterprise. Select the plus icon in NextGen Virtual Visits™, and do one of the following: Select Patient Search to schedule virtual visits for existing patients. Select Quick Add to schedule virtual visits for new patients. Once the virtual visit is scheduled, both provider and the patient will receive a unique URL to join the virtual visit through email and/or text message. Parent topic: NextGen Virtual Visits

NextGen® Enterprise EHR Help

NextGen Virtual Visits™

NextGen Virtual Visits™ NextGen Virtual Visits™ The Virtual Visit link appears on the Encounter History tab in NextGen® Enterprise EHR, which the providers can use to join their patients' scheduled virtual visits. Open NextGen Virtual Visits You can open NextGen Virtual Visits™ from NextGen® Enterprise EHR. Disable NextGen Virtual Visits You can disable NextGen Virtual Visits™ for a selected patient. Schedule On-Demand NextGen Virtual Visits You can now schedule on-demand virtual visit for patients from NextGen® Enterprise EHR. Parent topic: Encounters in NextGen Enterprise EHR

NextGen® Adaptive Content Engine Help Enterprise 8

Delete Virtual Visit Billing Rules

You can delete a billing rule for virtual visit. Open NextGen® Enterprise EHR. Open the Virtual Visit Payer Configuration template. Select the billing rule from the grid, and select Remove. The selected billing rule is removed from the grid. Parent topic: Configuring Virtual Visit Billing Rules Related tasks Open the Virtual Visit Payer Configuration Template

NextGen® Adaptive Content Engine Help Enterprise 8

Remove Reasons for Visits

You can remove a reason for visit for a patient. Open NextGen® Enterprise EHR. On the Intake template, expand the Reason for Visit panel. Select the Additional / Manage link on the left pane. The Reason for Visit window opens. Select Clear corresponding to the applicable reason for visit field. Select Save & Close. Parent topic: Patient Reasons for Visits

NextGen® Adaptive Content Engine Help Enterprise 8

Reviewing Assessment and Plan History

You can view the assessment and plan details of a patient in the Assessments / Plans panel, based on the filters selected on the Pre Visit Planning template. If more than one encounter exist for the patient, the Previous Visit and Next Visit buttons are available to open the assessment and plan details for each encounter on an individual page. The View Encounter field displays the encounter date and assigned specialty for the details that appear in the grid row. If documents are not attached to the encounter, the View Document button is disabled. If a document is attached, you can open the documents associated with the filtered encounter. For more information, go to NextGen Healthcare Success Community, and download the latest Getting Started User Guide for NextGen® Adaptive Content Engine. Parent topic: Pre Visit Planning

Disable NextGen Virtual Visits™

Recommendations

Open NextGen Virtual Visits™

Schedule On-Demand NextGen Virtual Visits™

NextGen Virtual Visits™

Delete Virtual Visit Billing Rules

Remove Reasons for Visits

Reviewing Assessment and Plan History

Open NextGen Virtual Visits™

Schedule On-Demand NextGen Virtual Visits™

NextGen Virtual Visits™

Delete Virtual Visit Billing Rules

Remove Reasons for Visits

Reviewing Assessment and Plan History