NextGen Knowledge Center

Start Virtual Visits

Virtual visit patients do not come to your office. When the virtual-visit scheduled patients check in, a virtual and scribe-enabled visits icon Virtual and scribe-enabled visits icon appears in the Schedule view.

  1. Open NextGen® Mobile.
  2. On the menu bar, select Schedule Schedule view icon.
    The Resources view opens with the list of resources.
  3. Search for and select the resources.
    The Schedule view opens.
  4. On the Schedule view entry of the patient, select Join.
    Schedule view for virtual visit

    The Virtual Patient view opens. The device’s microphone and speakers are activated to communicate with the patient using your device's camera, microphone, and speakers or headphones.