Start Live Scribe Visits

NextGen® Mobile Help

Start Virtual Visits

Virtual visit patients do not come to your office. When the virtual-visit scheduled patients check in, a virtual and scribe-enabled visits icon Virtual and scribe-enabled visits icon appears in the Schedule view. Open NextGen® Mobile. On the menu bar, select Schedule Schedule view icon.The Resources view opens with the list of resources. Search for and select the resources.The Schedule view opens. On the Schedule view entry of the patient, select Join. Schedule view for virtual visit The Virtual Patient view opens. The device’s microphone and speakers are activated to communicate with the patient using your device's camera, microphone, and speakers or headphones. Parent topic: Viewing Schedules

NextGen® Mobile Help

Select Resources for Viewing Schedules

Open NextGen® Mobile. On the menu bar, select Schedule. The Resources view opens with the list of resources. Search for and select the resources. The selected resources appear with different colors. Select Done. The Schedules view opens with the selected resources' appointments for the day. Note: You can open the calendar in Schedules to view appointments on different dates. Filter Appointment Schedules You can filter your appointment schedule to display checked-in patients or current-time events. Parent topic: Viewing Schedules

NextGen® Mobile Help

View Schedules for Selected Dates

By default, the Schedule view displays your appointments for the current calendar date. You can edit the layout to display events for a selected date. Note: NextGen® Mobile purges schedules that are older than 15 days and are not attached to an encounter. Open NextGen® Mobile. On the menu bar, select Schedule Schedule view icon.The Resources view opens with the list of resources. Search for and select the resources.The Schedule view opens. To open the calendar, select the displayed date in the Schedule view.The dates that have scheduled patients are marked with dots in the calendar. Calendar view To check the previous and next day schedules, select previous button or Next button.The appointment schedules for the selected date appear. To close the calendar, select the displayed date. Parent topic: Viewing Schedules

NextGen® Mobile Help

Filter Appointment Schedules

You can check appointment schedules for the selected resources in Schedule. You can edit the view to display only the checked-in patients or current-time events. Open NextGen® Mobile. On the menu bar, select Schedule Schedule view icon.The Resources view opens with the list of resources. Search for and select the resources.The Schedule view opens. Select Filter icon.The appointment filter menu opens. Appointment filter menu To filter the list to display patients who have checked in, select Only Show Checkin. To receive the immediate next and prior appointments or events based on the present time, select Real-Time Schedule View. Tap outside the schedule filter menu.The Schedule view displays the filtered list. Parent topic: Select Resources for Viewing Schedules

NextGen® Enterprise EHR Help

Open NextGen Virtual Visits™

Before you begin Provider must be at a practice that is licensed with NextGen Virtual Visits™. Patient must be an existing patient and already scheduled for a virtual visit. Patient must be checked into NextGen Virtual Visits™ before the provider or the provider's staff. Ensure that the Send HTML document for mobile integration option is enabled in the Virtual Visits portal for the Virtual Visit link to appear in Encounter History. You must enable and configure NextGen Virtual Visits™ in File Maintenance. For more information on configuring practice preferences for NextGen Virtual Visits™, go to NextGen Healthcare Success Community, and download the latest File Maintenance Preferences Guide forNextGen®Enterprise. Open NextGen® Enterprise EHR, and select a patient scheduled for a virtual visit. On the Top Toolbar, select Inbox.The Workflow module opens. On the Appointments tab, double-click the virtual visit appointment in the appointment list. Note: When the patient has checked in for

NextGen Virtual Visits™ Help

Schedule Integrated On-Demand Virtual Visits

Within NextGen Virtual Visits™, select the Visits Visits icon icon from the main menu. Select the plus Plus icon on the bottom left side of the page. Search for a patient using the first name, last name, and date of birth. Select the patient from the search results. Confirm or update the patient’s email address and mobile phone number, as necessary. Updates are reflected in NextGen® Enterprise EHR. In the Select the visit details: area, enter the visit type, visit date, and visit time, and then select Schedule. Parent topic: Scheduling On-Demand Virtual Visits

Start Live Scribe Visits

Recommendations

Start Virtual Visits

Select Resources for Viewing Schedules

View Schedules for Selected Dates

Filter Appointment Schedules

Open NextGen Virtual Visits™

Schedule Integrated On-Demand Virtual Visits

Start Live Scribe Visits

Start Virtual Visits

Select Resources for Viewing Schedules

View Schedules for Selected Dates

Filter Appointment Schedules

Open NextGen Virtual Visits™

Schedule Integrated On-Demand Virtual Visits