View Encounter Information

NextGen® Enterprise EHR Help

Encounter Options for Encounter History

The Encounter Options button on the Encounter History tab provides you quick access to configure the encounter. The Encounter Options comprises the following elements. Sensitivity Settings Lock encounter/Unlock encounter Delete Encounter Encounter Level Insurance Encounter Description / Remark Properties Case Note: Cases are hidden if the View Case Management Encounter Display check box is not selected in the user or practice preferences. Copy Virtual Visit URL Note: Copy Virtual Visit URL is hidden when Virtual Visit is not enabled for the selected encounter. Sensitive Encounters You can mark an encounter as sensitive.You can mark an encounter as no longer sensitive. Lock an Encounter You can lock an encounter to prevent any changes to a patient encounter. Unlock an Encounter You can unlock an encounter to allow others to make changes. Delete an Encounter You can delete encounters that do not have any templates, documents, images, or patient items attached to them. Assign Insurance to

NextGen® Enterprise EHR Help

View Encounter Information

NextGen® Enterprise EHR enables you to quickly view the contents of an encounter for a selected patient on the Encounter Details window. Open NextGen® Enterprise EHR, and select a patient from Patient Lookup window. Select an encounter and select the Double arrow button to open the Encounter Details window. Select the respective link to view any document, template, module, or report associated with the encounter.The selected patient item opens in the main window of NextGen® Enterprise EHR. Note: If an encounter is locked, you can open the patient item in read-only format. You can update information for a locked encounter by creating an addendum or custom encounter. View RxChange Messages on Encounters eRx Refill Request Notifications You can view an ePrescribing (eRx) refill request and respond to it. Cancel Rx Response From the Pharmacy You can view the Cancel Rxresponse from the Pharmacy in the Encounters tab. Parent topic: Encounters in NextGen Enterprise EHR See also Addendums and

NextGen® Enterprise EHR Help

Encounters in NextGen® Enterprise EHR

An encounter is an interaction with a patient on a specific date at a specific time. An encounter can be a visit, a phone call, a virtual visit, a referral, a test result, or an interaction. A patient can have more than one encounter per day. Patient encounters are displayed on the Encounter History tab. You can expand or collapse the Encounter History tab using the button above the Quick Buttons panel. Each row in the Encounter History tab represents one encounter. Encounters are identified by date and time, provider, and location. The Encounter History tab displays basic information of an encounter like the rendering provider, location, appointment type/reason for visit, templates and documents related to the appointment. The Encounter History tab displays the list of encounters created for the selected patient and includes the following components: New Encounter Creates an encounter. Open Template Displays available templates. Filter By Displays the list of encounters for specified

NextGen® Enterprise EHR Help

View RxChange Messages on Encounter History

When you receive an Rx Change request and approve or deny the request, a notification is added to the patient's chart. The Encounter History displays the notifications as email items. Note: To view a list of all Rx Change Request and Rx Change Response messages, you can open the eRx Status window and filter on the Message Type. Open NextGen® Enterprise EHR, and select a patient from Patient Lookup window. On the Encounter History tab, select an encounter and select the icon.The Encounter Details window opens. Under Documents & Images, select a notification.Depending on the notification you select, the details display on the RxChange Prescription Request tab or the RxChange Prescription Response tab. Response message details include: If approved or approved with changes, both the original and changed prescriptions. If denied, original medication and the requested medication from the pharmacy. Parent topic: View Encounter Information Parent topic: RxChange Messages

NextGen® Enterprise EHR Help

Encounters in NextGen® Enterprise EHR

An encounter is an interaction with a patient on a specific date at a specific time. An encounter can be a visit, a phone call, a virtual visit, a referral, a test result, or an interaction. A patient can have more than one encounter per day. Patient encounters are displayed on the Encounters tab. You can expand or collapse the Encounters tab using the Double arrow button above the Quick Buttons panel. Each row in the Encounters tab represents one encounter. Encounters are identified by date and time, provider, and location. The Encounters tab displays basic information of an encounter like the rendering provider, location, appointment type/reason for visit, templates and documents related to the appointment. The Encounters tab displays the list of encounters created for the selected patient and includes the following components: New Creates an encounter. Open Template Displays available templates. Filter Displays the list of encounters for specified parameters. Encounter type Displays

NextGen® Enterprise EHR Help

View RxChange Messages on Encounters

When you receive an Rx Change request and approve or deny the request, a notification is added to the patient's chart. The Encounters displays the notifications as email items. Note: To view a list of all Rx Change Request and Rx Change Response messages, you can open the eRx Status window and filter on the Message Type. Open NextGen® Enterprise EHR, and select a patient from Patient Lookup window. On the Encounters tab, select an encounter and select the Double arrow icon.The Encounter Details window opens. Under Documents & Images, select a notification.Depending on the notification you select, the details display on the RxChange Prescription Request tab or the RxChange Prescription Response tab. Response message details include: If approved or approved with changes, both the original and changed prescriptions. If denied, original medication and the requested medication from the pharmacy. Parent topic: View Encounter Information Parent topic: RxChange Messages

View Encounter Information

Recommendations

Encounter Options for Encounter History

View Encounter Information

Encounters in NextGen® Enterprise EHR

View RxChange Messages on Encounter History

Encounters in NextGen® Enterprise EHR

View RxChange Messages on Encounters

View Encounter Information

Encounter Options for Encounter History

View Encounter Information

Encounters in NextGen® Enterprise EHR

View RxChange Messages on Encounter History

Encounters in NextGen® Enterprise EHR

View RxChange Messages on Encounters