Patient Contact Workflow

You can use the patient contact workflow to document and track the basic contact details, test results, and after hours contact details of a patient. The patient contact workflow contains the following templates.

• Patient Contact. You can document basic contact information such as medication refills and question for the doctor.
• Test Results. You can track the radiology results, lab orders, and orders from the providers who are relayed to the practice.
• After Hours. You can track after hours contact such as medical issues and refill requests.

You can access the patient contact workflow templates using the Patient Contact link on the Home template.