NextGen Knowledge Center

Add Patient Contact Details

You can document a patient's contact details, generate the patient contact summary document, and generate the contact letter.

You can use the Patient Contact template to document the communication details with a patient. You can also assign tasks to the provider or any other user to complete the action items.

  1. On the Home template, click the Patient Contact link, and select Patient Contact in the list.
    The Patient Contact template opens.
    Patient Contact template

  2. In the Chart Information section, enter the chart details.
  3. In the Provider Information section, click the Clinical Staff field, and select the name of the staff on the staff window.
  4. In the Med Request/Refill section, select the appropriate options for medication request and refill of medicines.
  5. To create tasks for medication request and refill and assign them to the desired user, click the task Task icon icon.
  6. In the Medications and Allergies sections, review the details in the grid, and select the Reviewed check box.
  7. To create tasks and assign them to the desired provider and staff, click the Task Provider Task icon or Task Staff Task icon icon.
  8. To add any additional details, enter the details in the Message field, and click Add Message.

    The message is added in the Message field based on the data documented on this template. You can enter additional messages.

    The message grid displays the added details.
  9. Select the Template Complete check box.
    The Admin Override button and the Create Document icon are enabled, and the other fields are disabled. The Patient Contact Summary document is generated.
  10. To edit the values in the disabled fields, click Admin Override.
  11. To generate the Generic Contact Letter document, click the Generic Contact Ltr. icon.