Use the Communication Component

The Communication component enables you to document calls or communications that can then be placed on a template. This provides a more functional space to maintain and update data, rather than static form fields of telephone call templates. This component functions as a data-driven workflow to document call types that provide a resource for users to document as well as take any necessary follow-up actions produced by the call.

The component is made up of the Communication Component Grid and Action Panel.

The Communication component enables a streamlined approach to documenting calls for the following categories:

• Billing Questions
• Charges
• Forms/Record Requests
• Medical Questions
• Medication Management
• Referral Request
• Test Results Request
• Other