Communication Component Grid

The Communication Component Grid appears at the top of the Communication component.

The grid displays details about logged calls made in the Communication component. Details for specific calls can be collapsed and expanded using the and icons next to the call.

Calls logged from the previous telephone call template displays in the grid, but these calls can only be viewed in the component. You can make changes to the call based on the Panel properties. After the call is changed or updated, it is displayed as a new row in the Communication Component Grid under the existing Call Type.

From the grid, you can:

• Filter logged calls

If you select a communication task from the Workflow module, the Communication component opens and focuses on the call associated with the task.

The Sign-Off Comment call type has been added in the Communication component. This call type appears only if the sign-off comments exist.

The Communication component displays aggregated sign-off comment data from the Provider Approval Queue (PAQ), Tasking, Provider Sign-off Details, or Orders Module (lab_order_signoff; signoff_queue, and patient_telephone_details) for the PAQ item encounter as a parent entry. Users can add additional sign-off comments from any of these four locations. Additional comments are added under the original PAQ item encounter as a child entry.

For more information on the sign-off and workflow, go to NextGen Healthcare Success Community and download the latest Workflow Module Guide for NextGen® Enterprise.

You can generate and print a separate document with the sign-off comments.