NextGen Knowledge Center

View and add Provider Signoff Comments

Before you begin

You must use the latest version of SAP® Crystal Reports®.

You can view the current signoff details and comments from the previous provider for a pending, rejected, or signed-off PAQ item on the Encounters or Categories tab for a selected patient document, image, SAP® Crystal Reports®, or HTML object.

You can add the provider sign-off comments for a signed-off or rejected PAQ item. The added comments are displayed in the Communication Component grid.

If the PAQ Copy Signoff Comments preferences are turned on, any comments you enter for a document, or image linked to a lab or radiology order are copied to the Sign-off and Tracking Comments section of the order in the Orders module. For more information on sign-off comments for PAQ items linked to lab orders or radiology orders, go to NextGen Healthcare Success Community, and download the latest Workflow Module Guide for NextGen® Enterprise EHR.

  1. OpenNextGen® Enterprise EHR, and select a patient from thePatient Lookupwindow.
  2. To view the signoff details of a PAQ item, do one of the following:
    • Select theEncounterstab,
      • Select an encounter, and select theDouble arrowbutton to open theEncounter Detailswindow.
      • Select the PAQ item to view the current signoff details and comments, and select thebutton.
        Document Options Menu on Encounter History Tab

    • Select theCategoriestab,
      • To view a category item, do one of the following:
        • SelectList Viewfrom the list.
        • SelectTree Viewfrom the list.
          • To expand all categories; select a category, selectCategory Options, and selectExpand All Categories.
          • To expand the selected category, select.
      • Select a PAQ item to view the current signoff details and comments, and select the document optionsbutton.
        Document Options Button on Categories Tab

  3. SelectProvider Sign-off Details.
    TheProvider Sign-off Detailswindow opens.
    Provider Sign-off Details Window

  4. To add a comment to the signed-off or rejected PAQ item, selectAdd.
    TheAdd Commentswindow opens.
    Add Comments Window

    If comments are added earlier, thePrevious Commentssection appears within theAdd Commentswindow.

  5. Enter your comment, and selectSave.
    The comment is added to thePrevious Commentssection with the date, time, and username.
  6. SelectClose.