NextGen Knowledge Center

Filter Calls

When calls have been logged, you can filter calls by Type, Status and Encounter. You can also organize calls using columns that display in the grid.

  1. Access Communication Component Grid.
  2. Select the Call Type or Status of the call. These filters can be used separately or together to narrow down your results.
  3. Select View All calls logged for the patient or calls logged only during This Encounter.
    The Communication Component Grid displays calls that match the filter criteria.
  4. Select any of the column headers (For example Contact Date, Employee, and so on.) to order the results based on a specific detail.