Setting Up Multi-Language Letters

Help Guide for NextGen® Enterprise PM 8

Setting Up the Letters Master File for Supported Correspondence Languages

The application does not automatically create letters in languages other than English. You must create your letter in the desired language and then copy and paste the content into a letter. Setting up the Letters Master File, includes the following steps: Create each letter type in English. This letter will be the Default letter. Create letters in one or more of the supported correspondence languages. Associate letters in a supported correspondence language to the Default Letter type, written in English. Refer to the procedure Associate a Default Letter Type to a Language. On the Letters window, you can perform the following tasks: Create a new letter. Open the Default letter and modify the content of the letter. You CANNOT change the language of the Default letter. Open a letter associated to a default letter type, and then modify the content of the letter or change the associated language. Copy an existing letter. The letter displays in the last row of the table and is named "Copy of

Help Guide for NextGen® Enterprise PM 8

Set Up Practice Preferences for Multi-Language Letters

Enabling multi-language for a letter type allows you to preview and print letters in the patient's preferred correspondence language. This option is available when Enable multi-language for PM is selected on the Enterprise Preferences > General tab. Access NextGen® Enterprise PM. From the Admin menu, select Preferences, and then Practice. The Practice Preferences window opens. From the Preference List, select Forms. In the Enable Multi-Language Letters field, select one or more of the following supported letter types. Appointment Reminder Budget Letter (All) Demand Account Demand Encounter Recall After you select one or more letter types, then the link displays on the Demographics tab of the Patient/Person Information window. To save changes and close the window, select OK. Parent topic: Setting Up Multi-Language Letters

Help Guide for NextGen® Enterprise PM 8

Set Up Enterprise Preferences for Multi-Language Letters

Access NextGen® Enterprise PM. From the Admin menu, select Preferences, and then Enterprise. The Enterprise Preferences window opens. From the Preference List, select General. To enable printing and previewing letters in multiple languages for the enterprise, select the Enable multi-language check box. To save changes and close the window, select OK. The Enable Multi Language field displays on the Practice Preferences > Forms tab. In the list you can select the letters that you can preview and print in one or more of the supported languages. The letter types include appointment reminders, recall notices, demand account, demand encounter, and budget letters. Parent topic: Setting Up Multi-Language Letters

Help Guide for NextGen® Enterprise PM 8

Set Up the Language Master List

After you add a new language in the Language Master List the following occurs: The Master List Language report includes the column Mapped Correspondence Language. After you map a master list language to a supported correspondence language, this field is populated. For example, if you map Castilian Spanish to Spanish; Spanish(ES), displays in this column. After you add the new language, it displays in the Correspondence Language Master File on the Correspondence Language Mapping window in the Master List Languages list. Access File Maintenance. Select Master Lists. The Master Lists List window opens. In the Master List field, select Language. To limit the contents of the Language Master List, select one or more of the following check boxes: Check Box Description Include Hidden Items Do one of the following: Select this check box to display items in the master list that are hidden. Clear the check box to remove hidden items from the list. Include EHR Items Leave this check box blank. The

Help Guide for NextGen® Enterprise PM 8

Working with Multi-Language Letters in NextGen® Enterprise PM

In NextGen® Enterprise PM, the following types of letters can be printed in languages other than English: Appointment Reminder Recall Demand Account Demand Encounter Budget (all budget letters) Enter a Correspondence Language for a Patient You can enter a correspondence language for a patient. Printing Multi-Language Letters The letter types can be previewed and printed in the patient's preferred correspondence language. Supported Correspondence Languages Parent topic: Letters in Languages Other than English

Help Guide for NextGen® Enterprise PM 8

Associate a Default Letter Type to a Language

The first step is to compose a letter enter in one or more of the supported correspondence languages. Then you can associate the foreign language letters to the default letter type written in English. Access File Maintenance. Select Master Files > Practice and then Letters. The Letters window opens. Select the letter associated with the Default language (English), right-click and then select Associate. The Correspondence Language Letter Association window appears. To associate a letter written in one of the supported correspondence languages to the default letter type, select the check boxes next to the Letter Name, and then select OK. The Letters window appears. Each selected letter type, written in a supported correspondence language, displays with a check mark in the Language column. In NextGen® Enterprise PM, you can preview and print the letter type in all the languages listed in the Language column. In this example, you can preview and print Appointment Reminder letters in Englis

Setting Up Multi-Language Letters

Recommendations

Setting Up the Letters Master File for Supported Correspondence Languages

Set Up Practice Preferences for Multi-Language Letters

Set Up Enterprise Preferences for Multi-Language Letters

Set Up the Language Master List

Working with Multi-Language Letters in NextGen® Enterprise PM

Associate a Default Letter Type to a Language

Setting Up the Letters Master File for Supported Correspondence Languages

Set Up Practice Preferences for Multi-Language Letters

Set Up Enterprise Preferences for Multi-Language Letters

Set Up the Language Master List

Working with Multi-Language Letters in NextGen® Enterprise PM

Associate a Default Letter Type to a Language