NextGen Knowledge Center

Setting Up the Letters Master File for Supported Correspondence Languages

The application does not automatically create letters in languages other than English. You must create your letter in the desired language and then copy and paste the content into a letter. Setting up the Letters Master File, includes the following steps:
  • Create each letter type in English. This letter will be the Default letter.
  • Create letters in one or more of the supported correspondence languages.
  • Associate letters in a supported correspondence language to the Default Letter type, written in English. Refer to the procedure Associate a Default Letter Type to a Language.
On the Letters window, you can perform the following tasks:
  • Create a new letter.
  • Open the Default letter and modify the content of the letter. You CANNOT change the language of the Default letter.
  • Open a letter associated to a default letter type, and then modify the content of the letter or change the associated language.
  • Copy an existing letter. The letter displays in the last row of the table and is named "Copy of Letter Type".
  • Edit the Name, Description, or Header of the letter.
  • Hide a letter.