Letters in Languages Other than English

Help Guide for NextGen® Enterprise PM 8

Working with Multi-Language Letters in NextGen® Enterprise PM

In NextGen® Enterprise PM, the following types of letters can be printed in languages other than English: Appointment Reminder Recall Demand Account Demand Encounter Budget (all budget letters) Enter a Correspondence Language for a Patient You can enter a correspondence language for a patient. Printing Multi-Language Letters The letter types can be previewed and printed in the patient's preferred correspondence language. Supported Correspondence Languages Parent topic: Letters in Languages Other than English

Help Guide for NextGen® Enterprise PM 8

Setting Up Multi-Language Letters

To setup the multi-language letters feature, you must select options in Enterprise Preferences and Practice Preferences. Create letters in English and other languages in Master Files > Practice > Letters. Add languages to the Master List and associate a default letter type to a supported correspondence language. To use multi-language letters in NextGen® Enterprise PM, you must perform the following tasks: Set Up Enterprise Preferences for Multi-Language Letters Set Up Practice Preferences for Multi-Language Letters Set Up the Language Master List Map Master List Languages to a Correspondence Language Set Up the Letters Master File Associate a Default Letter Type to a Language Set Up Enterprise Preferences for Multi-Language Letters You can set up Enterprise Preferences for multi-language letters Set Up Practice Preferences for Multi-Language Letters Enabling multi-language for a letter type allows you to preview and print letters in the patient's preferred correspondence language. Set

Help Guide for NextGen® Enterprise PM 8

Set Up Enterprise Preferences for Multi-Language Letters

Access NextGen® Enterprise PM. From the Admin menu, select Preferences, and then Enterprise. The Enterprise Preferences window opens. From the Preference List, select General. To enable printing and previewing letters in multiple languages for the enterprise, select the Enable multi-language check box. To save changes and close the window, select OK. The Enable Multi Language field displays on the Practice Preferences > Forms tab. In the list you can select the letters that you can preview and print in one or more of the supported languages. The letter types include appointment reminders, recall notices, demand account, demand encounter, and budget letters. Parent topic: Setting Up Multi-Language Letters

Help Guide for NextGen® Enterprise PM 8

Set Up Practice Preferences for Multi-Language Letters

Enabling multi-language for a letter type allows you to preview and print letters in the patient's preferred correspondence language. This option is available when Enable multi-language for PM is selected on the Enterprise Preferences > General tab. Access NextGen® Enterprise PM. From the Admin menu, select Preferences, and then Practice. The Practice Preferences window opens. From the Preference List, select Forms. In the Enable Multi-Language Letters field, select one or more of the following supported letter types. Appointment Reminder Budget Letter (All) Demand Account Demand Encounter Recall After you select one or more letter types, then the link displays on the Demographics tab of the Patient/Person Information window. To save changes and close the window, select OK. Parent topic: Setting Up Multi-Language Letters

Help Guide for NextGen® Enterprise PM 8

Printing Multi-Language Letters

When publishing letter types for patients, the application determines the patient's language by checking the correspondence language entered in the Correspondence Language field on the Patient Information > Demographics tab. The letter types can be previewed and printed in the patient's preferred correspondence language. When the preferred correspondence language feature is enabled for appointment reminder, recall, demand account, demand encounter and budget letters, you can print and preview the letters in their associated language. The export letter functionality can be used for letters only written in English. You cannot export letters written in one of the supported correspondence languages. For more information on printing Appointment Reminder and Recall letters, go to the NextGen Healthcare Success Community and download the Appointment Scheduling User Guide for NextGen® Enterprise PM . For more information on printing Demand Account, Demand Encounter, and Budget letters, go to t

Help Guide for NextGen® Enterprise PM 8

Associate a Default Letter Type to a Language

The first step is to compose a letter enter in one or more of the supported correspondence languages. Then you can associate the foreign language letters to the default letter type written in English. Access File Maintenance. Select Master Files > Practice and then Letters. The Letters window opens. Select the letter associated with the Default language (English), right-click and then select Associate. The Correspondence Language Letter Association window appears. To associate a letter written in one of the supported correspondence languages to the default letter type, select the check boxes next to the Letter Name, and then select OK. The Letters window appears. Each selected letter type, written in a supported correspondence language, displays with a check mark in the Language column. In NextGen® Enterprise PM, you can preview and print the letter type in all the languages listed in the Language column. In this example, you can preview and print Appointment Reminder letters in Englis

Letters in Languages Other than English

Recommendations

Working with Multi-Language Letters in NextGen® Enterprise PM

Setting Up Multi-Language Letters

Set Up Enterprise Preferences for Multi-Language Letters

Set Up Practice Preferences for Multi-Language Letters

Printing Multi-Language Letters

Associate a Default Letter Type to a Language

Working with Multi-Language Letters in NextGen® Enterprise PM

Setting Up Multi-Language Letters

Set Up Enterprise Preferences for Multi-Language Letters

Set Up Practice Preferences for Multi-Language Letters

Printing Multi-Language Letters

Associate a Default Letter Type to a Language