Working with Multi-Language Letters in NextGen® Enterprise PM

Help Guide for NextGen® Enterprise PM 8

Setting Up Multi-Language Letters

To setup the multi-language letters feature, you must select options in Enterprise Preferences and Practice Preferences. Create letters in English and other languages in Master Files > Practice > Letters. Add languages to the Master List and associate a default letter type to a supported correspondence language. To use multi-language letters in NextGen® Enterprise PM, you must perform the following tasks: Set Up Enterprise Preferences for Multi-Language Letters Set Up Practice Preferences for Multi-Language Letters Set Up the Language Master List Map Master List Languages to a Correspondence Language Set Up the Letters Master File Associate a Default Letter Type to a Language Set Up Enterprise Preferences for Multi-Language Letters You can set up Enterprise Preferences for multi-language letters Set Up Practice Preferences for Multi-Language Letters Enabling multi-language for a letter type allows you to preview and print letters in the patient's preferred correspondence language. Set

Help Guide for NextGen® Enterprise PM 8

Printing Multi-Language Letters

When publishing letter types for patients, the application determines the patient's language by checking the correspondence language entered in the Correspondence Language field on the Patient Information > Demographics tab. The letter types can be previewed and printed in the patient's preferred correspondence language. When the preferred correspondence language feature is enabled for appointment reminder, recall, demand account, demand encounter and budget letters, you can print and preview the letters in their associated language. The export letter functionality can be used for letters only written in English. You cannot export letters written in one of the supported correspondence languages. For more information on printing Appointment Reminder and Recall letters, go to the NextGen Healthcare Success Community and download the Appointment Scheduling User Guide for NextGen® Enterprise PM . For more information on printing Demand Account, Demand Encounter, and Budget letters, go to t

Help Guide for NextGen® Enterprise PM 8

Letters in Languages Other than English

The multi-language letter functionality enables you to print and preview letters in the supported correspondence languages listed below. The application does not translate letters. You can create letters in any of the supported correspondence languages by writing the letter and then copy and paste the letter into a letter type. Each letter must first be created in the Default language of English. The letter types include appointment reminders, recall notices, demand account, demand encounter, and budget letters. Letters can be set up and printed in the following supported correspondence languages: Arabic (AR) Chinese (ZH) French (FR) German (DE) Hindi (HI) Italian (IT) Japanese (JA) Korean (KO) Persian (FA) Polish (PL) Portuguese (PT) Russian (RU) Spanish (ES) Vietnamese (VI) Setting Up Multi-Language Letters To setup the multi-language letters feature, you must select options in Enterprise Preferences and Practice Preferences. Setting Up the Letters Master File for Supported Correspon

Help Guide for NextGen® Enterprise PM 8

Enter a Correspondence Language for a Patient

In NextGen® Enterprise PM access the Demographics tab of the Person/Patient Information window. Select the hyper link . The Correspondence Language window appears. To identify the patient's preferred Correspondence Language, do one of the following: To select English, select None from the list and then select OK. To select a supported correspondence language, select the drop-down list, select the patient's preferred correspondence language, and then select OK. Parent topic: Working with Multi-Language Letters in NextGen Enterprise PM

Help Guide for NextGen® Enterprise PM 8

Supported Correspondence Languages

NextGen® Enterprisesupports the following correspondence languages: Vietnamese (VI) Chinese (ZH) Spanish (ES) Korean (KO) Russian (RU) French (FR) Italian (IT) Polish (PL) Arabic (AR) Japanese (JA) German (DE) Hindi (HI) Persian (FA) Portuguese (PT) Parent topic: Working with Multi-Language Letters in NextGen Enterprise PM

Help Guide for NextGen® Enterprise PM 8

Set Up Practice Preferences for Multi-Language Letters

Enabling multi-language for a letter type allows you to preview and print letters in the patient's preferred correspondence language. This option is available when Enable multi-language for PM is selected on the Enterprise Preferences > General tab. Access NextGen® Enterprise PM. From the Admin menu, select Preferences, and then Practice. The Practice Preferences window opens. From the Preference List, select Forms. In the Enable Multi-Language Letters field, select one or more of the following supported letter types. Appointment Reminder Budget Letter (All) Demand Account Demand Encounter Recall After you select one or more letter types, then the link displays on the Demographics tab of the Patient/Person Information window. To save changes and close the window, select OK. Parent topic: Setting Up Multi-Language Letters

Working with Multi-Language Letters in NextGen® Enterprise PM

Recommendations

Setting Up Multi-Language Letters

Printing Multi-Language Letters

Letters in Languages Other than English

Enter a Correspondence Language for a Patient

Supported Correspondence Languages

Set Up Practice Preferences for Multi-Language Letters

Working with Multi-Language Letters in NextGen® Enterprise PM

Setting Up Multi-Language Letters

Printing Multi-Language Letters

Letters in Languages Other than English

Enter a Correspondence Language for a Patient

Supported Correspondence Languages

Set Up Practice Preferences for Multi-Language Letters