Printing Multi-Language Letters

When publishing letter types for patients, the application determines the patient's language by checking the correspondence language entered in the Correspondence Language field on the Patient Information > Demographics tab. The letter types can be previewed and printed in the patient's preferred correspondence language.

• When the preferred correspondence language feature is enabled for appointment reminder, recall, demand account, demand encounter and budget letters, you can print and preview the letters in their associated language.
• The export letter functionality can be used for letters only written in English. You cannot export letters written in one of the supported correspondence languages.
• For more information on printing Appointment Reminder and Recall letters, go to the NextGen Healthcare Success Community and download the Appointment Scheduling User Guide for NextGen® Enterprise PM .
• For more information on printing Demand Account, Demand Encounter, and Budget letters, go to the NextGen Healthcare Success Community and download the Billing and Collections User Guide for NextGen® Enterprise PM .

Example:

You have translated and created Demand Account letters in English (default), Spanish, Chinese, and Hindi. Then the letters are associated with the Default Demand Account letter written in English. When printing demand account letters for the following patients, each patient's letter can be previewed and printed in their preferred correspondence language.