Managing Patient Communications from NextGen® PxP Portal

You can manage the messages exchanged between you and the patients or practice users.

You can view all communication sent and received through the NextGen® PxP Portal in a single view for the selected patient, by turning on Patient-Specific View. The count of unread or unsent messages in the Communications, Prescriptions, and Appointments folders refreshes every time you switch between the full view and patient-specific view.

You can use the Display list to filter and review specific timeline messages. By default, the last three months messages are displayed.