National Provider ID Issues

NextGen® Enterprise EHR Help

Demographic Information Issues

The following issues are commonly associated with the provider's demographic information: Email Not valid format Invalid value Fax Number Phone Number Name Missing information in First or Last Name Invalid value in First or Last Name Update or Modify Provider Demographic Information Parent topic: Resolve Issues

NextGen® Enterprise EHR Help

Drug Enforcement Administration (DEA) Number Issues

The following issues are commonly associated with DEA Numbers: Not an individual DEA Number Not found in the DEA registry Not active Note: Newly issued DEA Numbers may not process for up to 30 days. Update the DEA Number to Individual DEA Number Update and Activate the DEA Number Parent topic: Resolve Issues

NextGen® Enterprise EHR Help

Address Issues

The following issues are commonly associated with addresses: Includes Street, City, State or Zip information with invalid characters Includes an invalid Street number Contains PO box Includes address not specific enough Includes address which when validated is reported as a vacant land Contains missing or invalid suite number Contains unknown street Add or Update Valid Address Information Parent topic: Resolve Issues

NextGen® Enterprise EHR Help

Update Provider Name Information

The NPI number associated with the selected provider is found in the NPI registry, but the demographic information in the registry does not match the information present in the Surescripts provider record. Specifically, one or more of the following conditions apply: Last name does not match the registry's Last Name or Other Last Name values First name does not match the registry's First Name or Other First Name values Middle name does not match the registry's Middle Name or Other Middle Name values Note: Middle name is ignored if not present in both the directory and NPI registry. The full middle name is compared if present in both; if not, comparison is limited to the first initial of the middle name. Gender does not match the registry's Gender value In File Maintenance, open the provider in the Providers master file. The Modify Provider Information window opens. Select the Demographics tab. Modify Provider Information Update the provider's name to match the legal name the selected pr

NextGen® Enterprise EHR Help

Resolve Issues

You must resolve all issues to use ePrescribing with NextGen® Enterprise EHR, 8 and to migrate to the Surescripts 2017071 compatible standard. All potential enrollment issues must be resolved before using ePrescribing. Log on to File Maintenance. From Master Files, select System > EHR. Select Providers. The Providers List window opens. Double-click the provider. The Modify Provider Information window opens. Select the appropriate tab and add or modify the information as necessary to resolve all potential issues associated with Surescripts migration to the latest standard. Select the ePrescribing tab. Ensure that the provider has all applicable Retail Service Levels selected. In the Networks section, select open menu . Select Retail > Enroll. Modify Provider Information The ERx Message Submission confirmation window opens. Select OK. The values are added for the Retail settings. Status. Displays whether the provider is enrolled in the services. Enrollment Date. Displays the date of the

NextGen® Enterprise EHR Help

Add or Update NPI Numbers

You can modify or update the NPI number associated with the selected provider. In File Maintenance, open the provider in the Providers master file. The Modify Provider Information window opens. Select the System tab. Verify the NPI number displayed in the National Provider ID field and make modifications if required. Modify Provider Information Select the ePrescribing tab. In the Networks section, select open menu . Select Retail > Enroll. The EPrescribing Message Submission confirmation window appears. Select OK. Parent topic: National Provider ID Issues

National Provider ID Issues

Recommendations

Demographic Information Issues

Drug Enforcement Administration (DEA) Number Issues

Address Issues

Update Provider Name Information

Resolve Issues

Add or Update NPI Numbers

Demographic Information Issues

Drug Enforcement Administration (DEA) Number Issues

Address Issues

Update Provider Name Information

Resolve Issues

Add or Update NPI Numbers