Address Issues

NextGen® Enterprise EHR Help

Demographic Information Issues

The following issues are commonly associated with the provider's demographic information: Email Not valid format Invalid value Fax Number Phone Number Name Missing information in First or Last Name Invalid value in First or Last Name Update or Modify Provider Demographic Information Parent topic: Resolve Issues

NextGen® Enterprise EHR Help

National Provider ID Issues

The following issues are commonly associated with the National Provider ID (NPI) Number: Missing NPI number Invalid individual number Invalid value in NPI Missing NPI number in NPI registry Mismatch of provider demographic information present in the NPI registry and information present in the Surescripts provider record Add or Update NPI Numbers Update Provider Name Information Parent topic: Resolve Issues

NextGen® Enterprise EHR Help

Address, Phone, and Fax Validation Information

This section provides the address, phone and fax number validation information. Address Content Standards Phone and Fax Number Validation Information Parent topic: Resolve Issues

File Maintenance Help for NextGen® Enterprise 8

Validate an Entity's Address - Address Not Found

This is the process flow for when the USPS database cannot find a match in the database. Both the user and the practice must be setup for real-time address validation before performing this procedure. Enter the following required address field's for the entity: Street 1 (required): Enter the street address for the entity. Street 2: Enter additional mailing information. For example, building number or suite number. Zip (required): Enter the zip code. The City, State, Country, and County fields will auto-populate. You can enter the 9 digit zip code. For example, 12345-1234. City (required): Enter or select the city of the mailing address. State (required): Select the state for the mailing address. Select OK. The address fields are sent to the USPS address validation API and compared to the address fields in the USPS database. The USPS validation API responds with an error message. The USPS database cannot locate the address. One of the following error messages can display: Address Not Fo

NextGen® Enterprise EHR Help

Address Content Standards

Address content is standardized and validated according to U.S. Postal Service CASS standards, which are documented in USPS Publication 28 USPS Postal Addressing Standards (http://pe.usps.com/cpim/ftp/pubs/pub28/pub28.pdf) and CASS system documentation. Examples of standardization applied include steps to: Correct the city and state if they are discernible Correct the ZIP code if needed, based on other address content Add the +4 extension to five-digit ZIP codes Correct the street name if it is misspelled in simple ways Correct the street type if it is incorrect Validate the house and/or building number Verify the suite, floor, unit, and so on, if it is needed for an address. Note: Some addresses require the suite number. Standardize abbreviations for streets Standardize capitalization Add directional for streets, if applicable, pre- and post- street name (N, S, E, W, NE, NW, SE, SW) Reference: You can access a web-based validation tool at https://tools.usps.com/go/ZipLookupAction!inpu

File Maintenance Help for NextGen® Enterprise 8

Validate an Entity's Address - Match Found

This is the process flow for when a valid address is found in the validation API. Both the user and the practice must be setup for real-time address validation before performing this procedure. Enter the following required address field's for the entity: Street 1 (required): Enter the street address for the entity. Street 2: Enter additional mailing information. For example, building number or suite number. Zip (required): Enter the zip code. The City, State, Country, and County fields will auto-populate. You can enter the 9 digit zip code. For example, 12345-1234. City (required): Enter or select the city of the mailing address. State (required): Select the state for the mailing address. Select OK. The address fields are sent to the USPS address validation API and compared to the address fields in the USPS database. The USPS address validation API responds with a validation message, stating the address is a match to the address in the USPS database. Select OK. The next time the window

Address Issues

Recommendations

Demographic Information Issues

National Provider ID Issues

Address, Phone, and Fax Validation Information

Validate an Entity's Address - Address Not Found

Address Content Standards

Validate an Entity's Address - Match Found

Demographic Information Issues

National Provider ID Issues

Address, Phone, and Fax Validation Information

Validate an Entity's Address - Address Not Found

Address Content Standards

Validate an Entity's Address - Match Found