Continuity of Care Document Issues

Patient Experience Help

Patient Not Receiving CCD

Patient Not Receiving CCD Patient Not Receiving CCD You need to confirm the following to ensure the patient receives the Enrollment CCD, Clinical Visit CCD, Manual CCD (MSU), or Patient Requested CCD: Confirm that in Site Generator on the Manage Your Online Solutions page, the following solutions are enabled for the practice: Meaningful Use MU Reporting and Denominators Confirm that the patient in question is a registered NextGen® PxP Portal patient and has not received even a single CCD in NextGen® PxP Portal. Confirm that the Provider IDs are mapped in Site Generator. Mapping is required to enable secured messaging and routing rules to work. To map the Provider IDs do as follows: Confirm that the Staff IDs are mapped in Site Generator. Mapping is required to enable secured messaging and routing rules to work. Confirm if any CCDs are received for the practice through Utilization Report in Site Generator. Confirm if NextGen Patient Portal CCD Service, Rosetta Service, PxP Connector Ser

Patient Experience Help

Verify the User ID of a Provider

You can check the user ID of the provider in NextGen System Administrator. The user ID is used for mapping in the MedfusionREST – NextGen (Primary) section in the physician Mapping in Site Generator. Open NextGen System Administrator. Select Ctrl+F. The Find window opens. Select Last Name. Enter the Last Name, and select Find Now. Select the desired user, and select OK. Note: The USER_ID is displayed under the User ID text field. Parent topic: Continuity of Care Document Issues

Patient Experience Help

Agents for Clinical Quality Measure Events

You can view the agents relevant to the Clinical Quality Measure Events solution under Clinical Quality Measure Events on the Solutions tab. You can search for the agents on the Agent Configuration tab to view the agent configuration. Agents Description On Demand Health Data Checks health data requests from NextGen® PxP Portal and gets the requested data from NextGen® Enterprise EHR. Health Quality Measure Events Gets details on events like viewing, downloading and transmission of personal health records (PHR) from NextGen® PxP Portal and sends them to NextGen® Enterprise PM for HQM Reporting module. Login Activity Gets the details on the latest logon activity in NextGen® PxP Portal and sends them to the client system. Referral Sends a copy of the transition document to the NextGen® PxP Portal account of the patient during a referral. Filtered CCDA Gets the requests for filtered PHR from patients and sends them to their NextGen® PxP Portal accounts. Enrollment CCDA Sends consolidated P

Patient Experience Help

Configuration Files for NextGen Patient Portal CCD Service

You must install NextGen Patient Portal CCD Service to generate Personal Health Records (PHR) for NextGen® PxP Portal. After the installation of NextGen Patient Portal CCD Service, the following default configuration files are created. The configuration files contain the agent options for generating the PHRs. PxpLongitudinalCcdaRequest. Contains the settings for generating the PHR when a patient completes enrollment. PxpEncounterCcdaRequest. Contains the settings for generating the PHR when an encounter is locked in NextGen® Enterprise EHR PxpManualCcdaRequest. Contains the settings for generating the PHR when a patient requests for the PHR from NextGen® PxP Portal. PxpDateFilterCcdaRequest. Contains the settings for generating the PHR when a patient requests for the PHR with the date filter from NextGen® PxP Portal. PxpMsuCcdaRequest. Contains the settings for generating the PHR when a practice user generates the PHR from Medical Summary utility to a patient's NextGen® PxP Portal acco

Patient Experience Help

Update Health Data in NextGen® Enterprise EHR

You can verify the patients' online health forms that are completed and submitted through NextGen® PxP Portal and NextGen® Patient Engage and then update the data in NextGen® Enterprise EHR. Important: Comments reviewed in PxP Portal Integration Tool are not automatically updated to NextGen® Enterprise EHR. You must add the comments manually to the patient's chart. In PxP Portal Integration Tool, select ReviewQ, ReviewQ icon on the side toolbar. The ReviewQ page opens displaying the updated patient records. To search for an update record, enter one or more of the search criteria, and then select Search. The updated records appear. In the Update Type column, select Health Data Health Data icon for the record you want to review. The Health Data tab opens displaying the health data updates for the selected patient. You can also select Insurance or Demographics tab to view the respective updates. Health Data tab Important: The categories of updated patient information that appear on the He

NextGen® Enterprise EHR Help

Options Available for Patient Chart Items

The options available for patient chart items are as follows: Option Description Provider Signoff Details Displays the current signoff status, rendering provider, provider reassignment (if applicable), and comments for a patient document. Send to IHVDI This option is not compatible with NextGen® Enterprise EHR 5.6 and above. The same functionality is available using NextGen® Document Management. Clinical Reconciliation Opens the Clinical Reconciliation window for the C-CDA documents. Send to Patient Portal Opens the Patient Portal Document Export window to export a document, image, or SAP® Crystal Reports® to NextGen® PxP Portal for patients enrolled in NextGen® PxP Portal. Note: The Send to Patient Portal option is disabled if the NextGen® PxP Portal license has expired. For more information, go to NextGen Healthcare Success Community, and download the latest NextGen® PxP Portal Provider Guide for NextGen® Enterprise EHR . Note: If the document is sent to NextGen® PxP Portal, the icon

Continuity of Care Document Issues

Recommendations

Patient Not Receiving CCD

Verify the User ID of a Provider

Agents for Clinical Quality Measure Events

Configuration Files for NextGen Patient Portal CCD Service

Update Health Data in NextGen® Enterprise EHR

Options Available for Patient Chart Items

Patient Not Receiving CCD

Verify the User ID of a Provider

Agents for Clinical Quality Measure Events

Configuration Files for NextGen Patient Portal CCD Service

Update Health Data in NextGen® Enterprise EHR

Options Available for Patient Chart Items