Add a Standard Response in a Message

NextGen® PxP Portal Provider Guide for NextGen® Enterprise EHR

Create Customized Standard Responses

In addition to the practice defined standard responses you can create and manage your own customized set. For information about creating practice-defined standard responses, go to NextGen Healthcare Success Community and download the latest Configuration Guide for NextGen® PxP Portal. On the Enter Comment window, under Standard Responses, right-click Customized, and then select New Category. A new folder is created. Rename the folder. To create a standard response under the category, right-click the category, and then select New Standard Response. A new item is added. Rename the standard response. In the preview pane, select In <Type Response Here>, and enter your message. You can use placeholders to enter patient information and practice information. Right-click in the preview pane, and then select Save. You can use this standard response whenever you want to quickly enter content. Enter Placeholders in a Custom Response When you create predefined messages, you can use placeholders to

NextGen® PxP Portal Provider Guide for NextGen® Enterprise EHR

Comments and Responses

You can enter comments, when you perform certain actions such as: Send or process online forms. Send messages to patients or respond to messages from patients. Accept or reject appointment, prescription, or enrollment requests. Send lab results from the PAQ or Orders module. Send any documents to patients. You can enter comments in one of the following two ways: Directly enter your comments Add a standard response Add Comments You have different options for entering comments in the NextGen® PxP Portal messages and requests. Standard Responses See also Reply to Prescription Requests Add Comments Standard Responses

NextGen® PxP Portal Provider Guide for NextGen® Enterprise PM

Add a Standard Response in a Message

Standard responses enable you to create reusable messages with placeholders for variable data. For example, you can add a reusable response that includes the patient's name and address for a medication renewal. There are two types of standard responses: Practice-defined standard responses (created in File Maintenance). For information about creating practice-defined standard responses, go to NextGen Healthcare Success Community and download the latest Configuration Guide for NextGen® PxP Portal. User-defined standard responses (created in NextGen® Enterprise EHR or NextGen® Enterprise PM while responding to various patient requests or while composing a message). On the Enter comment window or on any window that provides an option to enter comments, perform one of the following: To add a user-defined standard response, on the Standard Responses panel, under Customized, double-click a standard response. To add a practice-defined standard response, on the Standard Responses panel, under P

NextGen® PxP Portal Provider Guide for NextGen® Enterprise EHR

Standard Responses

Standard responses enable you to create reusable messages with placeholders for variable data. For example, you can add a reusable response that includes the patient's name and address for a medication renewal. There are two types of standard responses: Practice-defined standard responses (created in File Maintenance). For information about creating practice-defined standard responses, go to NextGen Healthcare Success Community and download the latest Configuration Guide for NextGen® PxP Portal. User-defined standard responses (created in NextGen® Enterprise EHR or NextGen® Enterprise PM while responding to various patient requests or while composing a message). Create Customized Standard Responses You can create personal responses for actions that you take often in the NextGen® PxP Portal. Add a Standard Response in a Message Manage the Standard Response window You can manipulate the window's view to have it readily available when you need to insert a standard response. Update a Stand

NextGen® PxP Portal Provider Guide for NextGen® Enterprise PM

Standard Responses

Standard responses enable you to create reusable messages with placeholders for variable data. For example, you can add a reusable response that includes the patient's name and address for a medication renewal. There are two types of standard responses: Practice-defined standard responses (created in File Maintenance). For information about creating practice-defined standard responses, go to NextGen Healthcare Success Community and download the latest Configuration Guide for NextGen® PxP Portal. User-defined standard responses (created in NextGen® Enterprise EHR or NextGen® Enterprise PM while responding to various patient requests or while composing a message). Create Customized Standard Responses You can create personal responses for actions that you take often in the NextGen® PxP Portal. Add a Standard Response in a Message Manage the Standard Response window You can manipulate the window's view to have it readily available when you need to insert a standard response. Update a Stand

NextGen® PxP Portal Provider Guide for NextGen® Enterprise EHR

Reject a Patient's Prescription Request

Before you begin For NextGen® Enterprise messages to reach NextGen® PxP Portal, you must ensure the following in Site Generator: Patient Messaging online solution is active Provider's are configured in Administrator Setup/Access Location is configured in Interface Setup For more information, go to NextGen Healthcare Success Community, and download the Site Generator User Guide for NextGen® PxP Portal. If required, you can reject a patient's prescription request. Open NextGen® Enterprise EHR. Open Inbox. In the Patient Portal tab, under Prescriptions, select Inbox, and then double-click a request. The Patient Medications Renewal Request window opens. Note: If the patient enters a new pharmacy while requesting a mediction renewal, a message appears indicating that the pharmacy is added by the patient in NextGen® PxP Portal. In the Medications and History section, the Type column displays the type of medication request. The values are: Patient Added If the medication request is for a new

Add a Standard Response in a Message

Recommendations

Create Customized Standard Responses

Comments and Responses

Add a Standard Response in a Message

Standard Responses

Standard Responses

Reject a Patient's Prescription Request

Add a Standard Response in a Message

Create Customized Standard Responses

Comments and Responses

Add a Standard Response in a Message

Standard Responses

Standard Responses

Reject a Patient's Prescription Request