Access the Missed Appointment Template
You can open the Missed Appointment template using the Forms link.
On the
Home
template, click the
Forms
link.
The
Navigation
window opens.
Select
Missed Appointment
from the
Navigation
window, and click
OK
.
The
Missed Appointment
template opens.
Related tasks
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NextGen® Orthopedic Suite Help 80.2.14.0
Complete the Missed Appointment Form
You can document the details of a patient's missed appointment and track action items. Open the Missed Appointment template. Click the Provider field, select the name of the provider from the providers window, and then click OK. The calendar window opens for selecting the date of the appointment. Select the date from the calendar window, and click OK. A picklist opens for selecting the reason for visit. Select the reason for visit from the list. Select the reason for the missed appointment. Select the appropriate option for # of Prior No Shows. Enter the actions for clinical staff, response from the provider, and actions of the scheduler. Click Save & Close in the workflow tab. The documented details are saved, and the Missed Appointment template closes. Document Actions for Clinical Staff You can document the actions for any clinical staff for a patient's missed appointment. Document Responses from the Provider You can document your responses as the provider for a patient's missed app
NextGen® Orthopedic Suite Help 80.2.14.0
Access the Non-Billable Visit Template
You can access the Non Billable Visit template from the Home template. On the Home template, click the Non-Billable tab. The Navigation window opens. Select Non Billable Visit from the list, and click OK. The Non Billable Visit template opens. Non Billable Visit template Parent topic: Non-Billable Post-Op Visit Workflow Related tasks Access the Home Template
NextGen® Orthopedic Suite Help 80.2.14.0
Access the Forms Template
You can open the Forms template from the Home template. On the Home template, click the Forms link. The Navigation window opens. Select School/Gym/Generic Letter from the Navigation window, and click OK. The Forms template opens. Parent topic: Creating Excuse Notes and Generic Letters Related tasks Access the Home Template
NextGen® Orthopedic Suite Help 80.2.14.0
Access the Pre Reg Template
You can access the Pre Reg template from the Home template. On the Home template, click the Pre Reg link. The Pre Reg template opens. Pre Reg template Parent topic: Preregistration of Patients Related tasks Access the Home Template
NextGen® Orthopedic Suite Help 80.2.14.0
Documenting Missed Appointment Details
If a patient misses an appointment, you can document the reason and track action items. You can use the Missed Appointment template to track action items and document the details of a patient's missed appointment. Missed Appointment template The following table describes the panels on the Missed Appointment template. Panel Description Clinical Staff To document the actions for clinical staff and create tasks for clinical staff, scheduler, and provider. Provider Response To document the provider's response for the missed appointment, rescheduling the appointment, and terminating the patient from that provider’s care or from the practice. Scheduler Actions To track contact attempts with the patient, any scheduling notes, and documents sent to the patient. Access the Missed Appointment Template You can open the Missed Appointment template using the Forms link. Complete the Missed Appointment Form You can document the details of a patient's missed appointment and track action items. Parent
NextGen® Orthopedic Suite Help 80.2.14.0
Document Actions of the Scheduler
You can document your actions as the scheduler for a patient's missed appointment. On the Missed Appointment template, expand the Scheduler Actions panel. Scheduler Actions panel on the Missed Appointment template Indicate if the patient does not want to reschedule the appointment. If the appointment is scheduled, do the following: Select the Appointment made with check box. A window opens for selecting the provider. Select the provider with whom the appointment is scheduled. A calendar window opens for selecting the date of the appointment. Select the date from the calendar window, and click OK. To enter the current time, click the Clock icon icon. To enter a specific time, click the Down arrow icon icon, enter the time in the time entry window, and then click OK. Indicate if the patient is notified by phone for rescheduling the appointment. Indicate any unsuccessful phone calls to the patient for rescheduling the appointment. Your name and the current date and time are automatically
