NextGen Knowledge Center

Administrative Override

Once documentation is complete, the final step is submitting charges. Once charges are submitted, the template is locked down. If you have administrative override rights, you can make changes or document additional information. Administrative override does not remove any charges already submitted; those must be adjusted manually.

  1. Click the Admin Override button to “un-lock” the template.
    The system prompts you to confirm that you want to override charges on this encounter.
  2. Click Yes.
    The Submit button re-appears and the Admin Override button is replaced with red text that says Admin Override.
  3. Do one of the following:
    • Correct any incorrect documentation such as side, site, drug, and lot number by selecting clicking in the desired fields.
    • Waste a medication (see the Waste A Medication section of this chapter).
    • Clear out information if it was documented on the wrong patient, using the Clear All button and selecting No when asked if you want to waste.
  4. Click Submit.
  5. Click Procedure Note to generate the document.