NextGen Knowledge Center

Scenario where Person Only Exists in the External System

In this scenario, only the external system contains the person's demographic information and there is no difference between trusted and untrusted environments.

When a user enters search criteria in the Person/Patient Lookup window, the EMPI QIS first searches all records available in the NextGen database and then searches all of the records available in the external system. No results are found in the NextGen database, but the query of the external system automatically returns a result.

To differentiate the results of the user search in the Person/Patient Lookup window, the person record returned from the external system displays a different icon than a person stored in the NextGen database. When the user selects this person from the Person/Patient Lookup window, the person is automatically added to the NextGen database and their MPI # is set. If the user changes any demographics information, it is sent to the external system through the Rosetta Interface.

Scenario where Person Only Exists in the External System