Scenario where Person Does Not Exist in Either the NextGen Database or External System

NextGen® Enterprise EHR Help

Scenario where Person Only Exists in the NextGen Database

In this scenario, only the NextGen database contains the person's demographic information. When a user enters search criteria in the Person/Patient Lookup window, the EMPI Query Interaction System first checks if the person and MPI # exists in the NextGen Database. If the MPI # does not exist in the NextGen Database, the user can then select the person from the NextGen Database or add the person to the external system. When users add the person to the external system, the person's demographic data from the NextGen database is sent to the EMPI system and an MPI # link to the person's record is sent back to the NextGen database. Parent topic: Troubleshooting Patient Lookup Issues

NextGen® Enterprise EHR Help

Scenario where Person Only Exists in the External System

In this scenario, only the external system contains the person's demographic information and there is no difference between trusted and untrusted environments. When a user enters search criteria in the Person/Patient Lookup window, the EMPI QIS first searches all records available in the NextGen database and then searches all of the records available in the external system. No results are found in the NextGen database, but the query of the external system automatically returns a result. To differentiate the results of the user search in the Person/Patient Lookup window, the person record returned from the external system displays a different icon than a person stored in the NextGen database. When the user selects this person from the Person/Patient Lookup window, the person is automatically added to the NextGen database and their MPI # is set. If the user changes any demographics information, it is sent to the external system through the Rosetta Interface. Parent topic: Troubleshooting

NextGen® Enterprise EHR Help

Scenario where Person Exists in Both the NextGen Database and External System Unlinked

Parent topic: Troubleshooting Patient Lookup Issues

NextGen® Enterprise EHR Help

Troubleshooting Patient Lookup Issues

When you search for a patient or person while connected to an external system, such as the EMPI Query Interaction System (EMPI QIS), you can encounter any of the following scenarios: Patient information does not exist in theNextGen® Enterpriseor external system Patient information is found in only one system Patient information is found but not linked in both systems Scenario where Person Does Not Exist in Either the NextGen Database or External System You can create a new person record when a person is not found in the NextGen database or external system. Scenario where Person Only Exists in the External System You can add a person or patient to the NextGen database when the person is found in the external system. Scenario where Person Only Exists in the NextGen Database When the person record is found in the NextGen database and not in the external system, the demographic data is sent to the EMPI system. The EMPI system sends the related link to the NextGen database. Scenario where P

Help Guide for NextGen® Enterprise PM 8

Search for Patients in NextGen® Enterprise PM

In NextGen® Enterprise PM, do one of the following to open the Patient Lookup window: On the main toolbar, select Chart. From the Tasks menu, select Lookup > Charts. Patient Lookup Window Enter the details in the Search Criteria fields to find the desired person or patient. You can use multiple parameters. For example, you can enter part of the last and first names, and birth date. Note: Fields with the Lightning Bolt indicator are for direct match searches and cannot be used with other search criteria. Select Find. Note: : If you are connected to an external system, such as the EMPI Query Interaction System (EMPI QIS), the NextGen database is searched first. If no matching records are found, the external system is also searched. All existing person and patient records that match the search criteria appear in Matching Records. From the Matching Records list, you can do the following: Customize the lookup results. Select right-click menu options to perform specific tasks. Set up quick a

NextGen® Enterprise EHR Help

Find a Patient in NextGen® Enterprise EHR

To access the Patient Lookup window, do one of the following: From the Main toolbar, select the Patient button. From the File menu, select Select Patient. The Patient Lookup window appears. Enter Search Criteria to find the desired person or patient. Multiple parameters can be used. For example, enter part of the last name, part of the first name, and birth date. Note: Fields with a "lightning bolt" indicator are for direct match searches and cannot be used with other search criteria. Select Find. Note: : If you are connected to an external system, such as the EMPI Query Interaction System (EMPI QIS), the NextGen database is searched first. If no matching records are found, the external system is also searched. All existing person and patient records that match the search criteria entered display in the Matching Records list. From the list, you can do the following: Customize the lookup results. Select right-click menu options to perform specific tasks. If no records are found, the fol

Scenario where Person Does Not Exist in Either the NextGen Database or External System

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Scenario where Person Only Exists in the NextGen Database

Scenario where Person Only Exists in the External System

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Scenario where Person Does Not Exist in Either the NextGen Database or External System

Scenario where Person Only Exists in the NextGen Database

Scenario where Person Only Exists in the External System

Scenario where Person Exists in Both the NextGen Database and External System Unlinked

Troubleshooting Patient Lookup Issues

Search for Patients in NextGen® Enterprise PM

Find a Patient in NextGen® Enterprise EHR