NextGen Knowledge Center

Scenario Where a Person Is Found Only in the External System

In this scenario, only the external system contains the person's demographic information, and there is no difference between trusted and untrusted environments.

When you enter search criteria in the Person/Patient Lookup window, the EMPI QIS first searches all records in the NextGen® database and then searches records in the external system. If no results are found in the NextGen® database, the system automatically returns results from the external system.

To differentiate the results of your search in the Person/Patient Lookup window, the person record returned from the external system displays a different icon than a record stored in the NextGen® database. When you select this person from the Person/Patient Lookup window, the person is automatically added to the NextGen® database, and the MPI number is set. If you change any demographic information, the updated information is sent to the external system through the Rosetta Interface.

  1. From the main toolbar in NextGen® Enterprise PM, select Chart.
  2. In the Patient Lookup window, enter search criteria, and select Find.
    The system first searches the NextGen® database. When the patient is not found, it searches the external system and displays the results.
  3. To add the patient to the NextGen® database, right-click the patient name, and then select Open.
  4. In the Add Patient Information window, enter the necessary details, and then select OK.
Scenario Where a Person Is Found Only in the External System