NextGen Knowledge Center

Scenario Where a Person Is Found Only in the NextGen® Database

In this scenario, only the NextGen® database contains the person's demographic information.

When you enter search criteria in the Person/Patient Lookup window, the EMPI Query Interaction System (QIS) first checks if the person and MPI number exist in the NextGen®database. If the MPI number does not exist in the NextGen® database, you can either select the person from the NextGen® database or add the person to the external system.

When you add the person to the external system, the person's demographic data from the NextGen® database is sent to the EMPI system, and an MPI number linked to the person's record is sent back to the NextGen® database.

  1. From the main toolbar in NextGen® Enterprise PM, select Chart.
  2. In the Patient Lookup window, enter search criteria, and select Find.
  3. Select a patient, and then select Open.
    A message indicates that no records are found in the external MPI .
  4. Select OK.
    The EMPI Search window opens.
  5. To open the Add Patient Information window and add the patient to the external system, select No Matches.
  6. To continue without adding the patient to the external system, select Ignore.
Scenario Where a Person Is Found Only in the NextGen® Database