NextGen Knowledge Center

Electronic Prescriptions

You can electronically submit a prescription directly to a selected pharmacy. The ePrescribing feature uses the Surescripts retail and mail-order networks of pharmacies and must be set up through File Maintenance and System Administrator.

You should remember the following points before submitting prescriptions electronically:

  • Any medication you submit electronically must have a valid patient's Rx eligibility request, a valid SIG, a numeric quantity value, and a unit type.
  • When resubmitting (including responding to refill requests) a medication previously prescribed without a valid unit type, you must update the unit type to a valid value.
  • You can submit controlled substances electronically only if ePCS is set up.
  • User-defined medications are not supported with Surescripts.

You cannot send a medication that is not DEA Schedule 0 without the required setup.

If you need supervision, you cannot send a prescription without selecting the appropriate supervising physician.