Manage Provider Communication

NextGen® Adaptive Content Engine Help Enterprise 8.3.1

Remove a Provider Communication Documented Earlier

On the SOAP template, select to open the navigation bar. Select the Provider Comm icon.The Provider Communication template opens. To select another date, select the Date field and select a date from the on-screen calendar. Note: The Date field automatically displays today’s date. Highlight the row to delete in the Provider Communications grid. Details for the row appear in the fields above the grid, and the Remove button is enabled. Select the Remove button.The selected communication no longer appears in the grid when the option to Show Active records is selected, and the Remove button is disabled. The selected communication appears in the grid when the option to Show All or Deleted records is selected, and includes the following information for the audit log: the Date and Time fields display when the deletion was done, the Status field displays deleted, the Edited by field displays the name of the user who deleted the record, and the Audit values field displays the values that changed

NextGen® Adaptive Content Engine Help Enterprise 8.3.1

View the Audit Log for Provider Communication

You can view edited or deleted provider communication records and the modifications made to the records on the Provider Communication Audit Log template. Open NextGen® Enterprise EHR. Open the SOAP template. Select Provider Comm .The Provider Communication template opens. To select a communication record, do one of the following: Select a record in the grid, and select the Audit Log link. The Provider Communication Audit Log template opens. The selected record appears in the Provider Communications grid. Select the Audit Log link to open the Provider Communication Audit Log template, and select a record in the Provider Communications grid. Any changes or updates to the selected communication appear in the Audit Log grid. In case of no changes, the Audit Log grid remains empty. Provider Communication Audit Log sections Note: On Provider Communication Audit Log, you can filter the records in the Provider Communications grid by using the options available in the Show filter. Select Close.

NextGen® Adaptive Content Engine Help Enterprise 8.3.1

Document Provider Communication

You can document the communication details by using the Provider Communication template. Open NextGen® Enterprise EHR. On the Intake or SOAP template, select Provider Comm in the Navigation Buttons section.The Provider Communication template opens, and the Date field displays today’s date. You can change the date if necessary. Select each of the following fields as appropriate, and select from a list. To enter a value manually, select the upper blank line and enter the value. Note: When you select high osteoporosis fracture risk from the Communication regarding list, it should open the diagnosis search window. If not, you can correct this on the Custom Dbpicklists system template by changing the value of Qualifier 1 to Y for yes for high osteoporosis fracture risk. For more information on configuring custom DB picklists, go to NextGen Healthcare Success Community, and download the Custom DB Picklists System Template for NextGen® Adaptive Content Engine. To document a physician, select

NextGen® Adaptive Content Engine Help Enterprise 8.3.1

Provider Communications

You can use the Provider Communication template to document the communications details. The communications can be with another provider or physician, with the patient or guardian, or with another individual designated by the patient or guardian. A history of documented communications appears in the grid on the Provider Communication template. You can filter the grid to display communication records by the status. By default, the grid is filtered to show all the active records. The Audit Log link allows you to open the Provider Communications Audit Log template, where you can view or track changes made to a provider communication record. Provider Communication Document Provider Communication You can document the communication details by using the Provider Communication template. Manage Provider Communication You can update or remove the formerly documented provider communications. View the Audit Log for Provider Communication You can view edited or deleted provider communication records

NextGen® Ophthalmic Suite Help 2022.2

Remove a Previously Documented Provider Communication

Previously documented provider communications can be removed from the Provider Communication panel or template. Do one of the following to open the Provider Communication panel or template. On the Assessment/Plan-OPH template, expand the Provider Communication panel. On the Provider-OPH template, scroll to the bottom and click Provider Comm.. The Provider Communication template opens. The Date field automatically displays today’s date. To select another date, click the Date field and select a date from the on-screen calendar Highlight the row to delete in the Provider Communication grid. Details for the row appear in the fields above the grid, and the Remove button is enabled. Click Remove. The selected communication no longer appears in the grid when the option to Show Active records is selected, and the Remove button is disabled. The selected communication appears in the grid when the option to Show All or Deleted records is selected, and includes the following information for the au

NextGen® Adaptive Content Engine Help Enterprise 8.3.1

Document Provider Interactions

Before you begin Ensure that you have selected the Specialty as Care Management and Visit Type as Case & Consent. Open NextGen® Enterprise EHR. On the Documentation tab, expand the Provider Interactions panel, and then select Add.The Provider Interactions template opens. Type a description of the action taken in the Actions field. Select Save. To add another entry, select Clear For Add and repeat steps 2 and 3. When you have completed all need entries, select Close. The template closes and the saved entries appear on the Provider Interactions data grid. To remove an entry from the Provider Interactions grids, select the entry to be removed and select Remove. To change an entry on the grid, select the entry to be changed and select Edit. The Provider Interactions template appears and you can edit the text in the Actions field. Parent topic: Documentation Tab

Manage Provider Communication

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