Manage a NextGen Mail Message

You can view received and sent messages, create new messages, and add recipients for message delivery through NextGen Mail in NextGen® Enterprise PM.

1. Open NextGen® Enterprise PM.
2. Do one of the following:
   • From the main toolbar, select the Mailbox
   • From the status bar at the bottom of the window, double-click the Mail icon.
   • Select Tasks > Advisor and then from the NextGen Email section, select the Unread link.
   The NextGen Mailbox window appears.

   

3. Do one of the following:
   • From the main toolbar, select the Mailbox
   • From the status bar at the bottom of the window, double-click the Mail icon.
   • Select Tasks > Advisor and then from the NextGen Email section, select the Unread link.
   The NextGen Mailbox window appears.

   

4. To open a mail message, in the NextGen Mail section, select Inbox, and then do one of the following:
   • Double-click the message to be opened.
   • Highlight the message to be opened, and then select the Open Message button on the mailbox toolbar.
   The Message window appears.
5. To start a new message, select the New Message  button on the mailbox toolbar.

   The New Message window appears.

   The field that is required is the one that is selected as the Default Mail Option in General User Preferences.

6. To add recipients, either double-click <<Double-Click to Select Mail Recipient(s)>> or select the Address  button on the message toolbar.
   The Address Book window appears.
7. In the Available Users and Groups section, select the desired Users  , Security Groups  , or Distribution Lists  .
8. Select the left and right arrow buttons to add or remove the selected users, security group or distribution list to the Message Recipients section.
9. To save changes and close the window, select OK.
10. Complete your message, and then select the Send Message  button on the mailbox toolbar to send the message to the selected users, and all users included in the selected security groups or distribution lists.
    Note: You can set a priority for the mail message by selecting the Properties tab, and then selecting High or Normal. You can also select Read Receiptto receive a notification after the recipient has read the mail message.
11. To view the sent message, in the NextGen Mail section, select the Sent Mail folder.
    The message displays with To, Subject and Sent information.