NextGen Knowledge Center

Additional Information about an Encounter

The Properties tab displays additional information about the encounter, but the fields that display this information cannot be edited.

The Properties tab includes the following read-only information:

FieldDescription
CheckinDisplays the date and time the encounter was created using the Checkin/Create Encounter process for individual appointment and group appointment in the Appointment Book.
CheckoutDisplays the date and time the encounter was checked out using the Checkout process for individual appointment and group appointment in the Appointment Book.
Elapsed TimeDisplays the amount of time elapsed between the Checkin/Create Encounter and Checkout processes for individual appointment and group appointment.
Encounter DateDisplays the original date and time for the encounter. This information will not change even if the Billable Date and Billable Time on the encounter are changed.
Locked ByIf the encounter is locked in NextGen® Enterprise EHR, this displays how the encounter was locked. If the encounter was automatically locked by the system, it shows system. If the encounter was locked manually by a user, it shows the user's name. The lock prevents further modifications to the encounter.
LockedIf the encounter is not locked in NextGen® Enterprise EHR, it shows No. If the encounter is locked, it shows Yes.
Locked DateIf the encounter was locked by the system, it shows system time-out. If the encounter was locked by a user, it shows the date and time.
Time Until LockedDisplays the amount of time remaining before the system will automatically lock the encounter. The time is displayed in days, hours, minutes, and seconds, for example, 4 Days 21 Hrs 16 Min 42 Sec.
Encounter IDDisplays the unique identifier for the encounter within the SQL database.
Statement CounterDisplays the number of statements that the encounter has generated.