Online Profiles
An Online Profile works similar to an email distribution list. You can create a profile with a generic name and add users to the profile. This profile can then be selected in the From field, when composing, replying to, or forwarding messages in NextGen® Enterprise EHR and NextGen® Enterprise PM. When a patient replies to a message received from an online profile, all users belonging to the online profile will receive the message.
You can also apply the Do Not Reply feature to an online profile so that patients cannot reply to the message. This setting can be managed in NextGen® Enterprise EHR or NextGen® Enterprise PM.
For more information about the use of Online Profiles and Do Not Reply option in NextGen® Enterprise EHR and NextGen® Enterprise PM, go to the NextGen Healthcare Success Community and download the latest NextGen® PxP Portal Provider Guide for NextGen® Enterprise EHR and NextGen® PxP Portal Provider Guide for NextGen® Enterprise PM.