Ensure that the patient is enrolled in Patient Portal.
You can initiate a message from the Patient Information Card (PIC) and send it to a recipient in NextGen® Enterprise EHR. You can attach a template, document, image, email, or report to the message.
Open NextGen® Enterprise EHR, and select a patient from the Patient Lookup window.
On the PIC, select New Message.
Note: The New Message button appears only when the patient enrollment is complete in Patient Portal. The icon indicates that the enrollment is complete.
The Patient Portal Message window opens with the recipient’s name in the To field by default. You can change the recipient or add recipients from the To list.
Verify the recipient's name, enter the subject, and message, and then select Send & Chart. If you do not want to add the message to patient's chart, select the Do not add to chart option under Send & Chart.
For more information on various options available on the Patient Portal Message window, go to NextGen Healthcare Success Community, and download the latestNextGen®PxP Portal Provider Guide forNextGen®Enterprise EHR.
