Send Message using NextGen® PxP Portal

You can send messages to an enrolled patient using Patient Portal.

1. In NextGen Care® Population Management Hub, do one of the following:
   • From the Cohorts tab, run a report.
   • From the My Lists tab, run a list.
   • From the Appointment Book tab, filter the patients.
   The patient list appears in the patient grid.
2. In the patient grid, select the check box next to the patient's name.
3. From Message, select Patient Portal.

   The Patient Portal Message window opens.

   

4. From the To list, select a recipient.
   

5. In Subject, enter the subject of the mail.
6. From the From list, select the sender's name.

   The online profiles you belong to appear in the From list.

   

7. Under the message section, enter a message or insert a standard response.
   Note: The appearance of the Standard Responses window is controlled from the right-click menu.
8. If required, perform any of the following actions:
   • Set the message properties
   • Add attachments
   • Set Priority
   • Define whether message contains clinical information
   • Save as draft
   • Schedule a delayed delivery
9. Select Send & Chart
   Note: The message is sent to patients, and gets added to the patient's chart.
10. If you select Send & Chart when a patient is included with non-patient recipients, the message is added to the default encounter type in the patient's chart.

    For more information about sending NextGen® PxP Portal messages, go to NextGen Healthcare Success Community and download the latest NextGen® PxP Portal Provider Guide for NextGen® Enterprise.