Hot Keys for NextGen® PxP Portal

Action	Hot Key	Description
New Task	Alt +T	Creates a new clinical task from the contents of the selected item.
Chart	Alt + H	Opens the patient's chart associated with the selected item.
Delete	Del	Deletes the selected message.
Refresh Now	F5	Refreshes the Patient Portal inbox to show the latest messages.

NextGen® Enterprise EHR Help

Open NextGen® PxP Portal Inbox

You can open the NextGen® PxP Portal message window in NextGen® Enterprise EHR Workflow module. Open the Workflow module. The Workflow window opens. Select the Patient Portal tab. Note: The Patient Portal tab does not appear if the NextGen® PxP Portal license has expired. The Patient Portal inbox opens. Select the user list, and then select the provider or user that you are a delegate for. The Patient Portal inbox opens for the selected provider or user. To see all communication sent and received through the NextGen® PxP Portal in one view for the selected patient, select the Patient-Specific View toggle. Parent topic: NextGen PxP Portal

NextGen® Enterprise EHR Help

Set Up NextGen® PxP Portal Refresh Rate Preferences

You can set up the refresh rate preference for the Patient Portal tab. From the Patient Portal menu, select Preferences. The Patient Portal Preferences window opens. On Patient Portal Preferences window, select one of the following: To refresh the unread messages when the Patient Portal tab is open, select On Window/Tab Open. This option refreshes the messages when the Patient Portal tab is the current tab when you open the Workflow Module window or the tab you select after the window is open. Note: This option is not intended to refresh more than one tab simultaneously. To refresh more than one tab simultaneously, use the timer preference. To refresh the unread messages after the specified time, select Every X Minute(s). This option refresh the unread messages whenever the Workflow Module window opens. The timer runs regardless of whether the Patient Portal tab is opened. Select arrow to enter the refresh interval in minutes. Use integers only. Select OK. Parent topic: NextGen PxP Por

NextGen® Enterprise EHR Help

NextGen® PxP Portal

NextGen® PxP Portal NextGen® PxP Portal The NextGen® PxP Portal messages window opens in the Patient Portal tab in the Workflow module. Note: The Patient Portal tab does not appear if the NextGen® PxP Portal license has expired. This window provides the following message categories to manage correspondence of patients enrolled in NextGen® PxP Portal. Communications. Enables you to view, send, draft (save unsent messages), and respond to patient's messages. Prescriptions. Enables you to view and respond to patient's prescription requests. Appointments. Enables you to view and respond to patient's appointment requests. Online Forms. Enables you to review and import patient's completed online forms. You can also add these items to a patient’s chart. To view all communication sent and received through NextGen® PxP Portal in one view for the selected patient, you can select the Patient-Specific toggle. The count of unread or unsent messages in the Communications, Prescriptions, and Appointm

NextGen® Enterprise EHR Help

Email Hot Keys

The hot keys for the Email tab are: Action Hot Key Description New Task Alt +T Creates a new clinical task from the contents of the selected email. Chart Alt + H Opens the patient's chart associated with the selected email. Parent topic: Configuring Email with NextGen Enterprise EHR

NextGen® Enterprise EHR Help

Clinical Tasking Hot Keys

The hot keys for the Clinical Tasking tab are: Action Hot Key Description New Task Alt + N Creates a new task Send Task Alt + S Sends an open task to the assigned recipient Reassign Task Alt + E Opens the Select Task Recipients window to reassign the selected task to a user or workgroup Accept Task Alt + A Accepts the selected task Reject Task Alt + R Rejects the selected task Chart Alt + H Opens the patient chart associated with the selected task Parent topic: Clinical Tasking

NextGen® Enterprise EHR Help

Appointments Hot Keys

The hot keys for the Appointments tab are: Action Hot Key Description New Appointment Alt + N Creates a new appointment for the selected patient Schedule Appointment Alt + S Saves a created appointment for the current patient Chart Alt + H Opens the patient chart associated with the selected appointment Parent topic: Appointments

Hot Keys for NextGen® PxP Portal

Recommendations

Open NextGen® PxP Portal Inbox

Set Up NextGen® PxP Portal Refresh Rate Preferences

NextGen® PxP Portal

Email Hot Keys

Clinical Tasking Hot Keys

Appointments Hot Keys

Open NextGen® PxP Portal Inbox

Set Up NextGen® PxP Portal Refresh Rate Preferences

NextGen® PxP Portal

Email Hot Keys

Clinical Tasking Hot Keys

Appointments Hot Keys