You can open the NextGen® PxP Portal message window in NextGen® Enterprise EHR Workflow module.
 
 
  - Open the Workflow module.
   
    The Workflow window opens.
   
 
  - Select the Patient Portal tab.
   
    Note: The Patient Portal tab does not appear if the NextGen® PxP Portal license has expired.
    
 
    
   
    The 
Patient Portal inbox opens. 
    
    
  - Select the user list, and then select the provider or user that you are a delegate for.
   
   
    The Patient Portal inbox opens for the selected provider or user.
   
 
  - To see all communication sent and received through the NextGen® PxP Portal in one view for the selected patient, select the Patient-Specific View toggle.