You can set up the refresh rate preference for the Patient Portal tab.
- From the Patient Portal
menu, select Preferences.
The
Patient Portal Preferences window opens.
- On Patient Portal Preferences window, select one of the following:
- To refresh the unread messages when the Patient Portal tab is open, select On Window/Tab Open.
This option refreshes the messages when the
Patient Portal tab is the current tab when you open the
Workflow Module window or the tab you select after the window is open.
Note: This option is not intended to refresh more than one tab simultaneously. To refresh more than one tab simultaneously, use the timer preference.
- To refresh the unread messages after the specified time, select Every X Minute(s). This option refresh the unread messages whenever the Workflow Module window opens.
The timer runs regardless of whether the Patient Portal tab is opened.
Select arrow to enter the refresh interval in minutes. Use integers only.
- Select OK.
