Cancel Test Orders

NextGen® Enterprise EHR Help

Delete Test Orders

You can delete test orders, including those with results. Each test order shows a Result Status, such as Sent or Pending. If a test was ordered and results were received, the Result Status is displayed as Final, or one of the list of legal statuses. Open the Orders Summary tab in the Orders module. Select the test order to delete. On the Orders Summary Top toolbar, select Delete. If you delete an order that already has results posted for it, a confirmation message appears. To confirm the deletion, select Yes. Any new results for the deleted order are moved to the NextGen® Clinical Message Manager. The test is deleted and no longer appears in the orders list. Parent topic: Cancelling and Deleting Test Orders

NextGen® Enterprise EHR Help

Cancelling and Deleting Test Orders

After a test order has been created, you can delete or cancel it. If you delete an order, it is removed from the Orders Summary grid. If you cancel an order, it stays on the orders grid list, the NextGen Status is changed to Canceled, and a notice is sent to the testing entity. Cancel Test Orders Delete Test Orders Parent topic: Managing Lab Orders and Immunizations

NextGen® Enterprise EHR Help

Order Result Statuses for Other Test Processing Events or Issues

For lab or radiology test orders sent to a performing entity, you can track the current state of test processing or issues that arise by the description shown in the Result Status column on the Orders Summary grid. The following table provides possible processing events or issues that may affect a lab or radiology order and the result status description. If you select order statuses manually from the Result Status list on the Orders Summary Results panel for a new test order, the Orders Summary grid displays the status you selected. The Orders module does not automatically generate the status. Order Test Processing Event or Issue Result Status A test order with erroneous information has been sent from the performing entity. Once corrected, the system sends the order again with the corrected result. Corrected The performing entity has received the order, but the results are not yet final. Preliminary Order information is missing. Unavailable An order was sent electronically but no speci

NextGen® Enterprise EHR Help

Order Statuses for Common Test Order Cycle Events

Once a test is ordered and saved, the test order cycle phases begin. The following table provides a list of common test order cycle events and the statuses that appear on the Orders Summar grid. For a description of the Immunizations Orders Summary statuses, go to NextGen Healthcare Success Community and download the latest Immunizations Module User Guide for NextGen® Enterprise EHR. Test order cycle event Test status (displayed in the NextGen Status column) Result status (displayed in the Result Status column) User orders test Ordered Pending System sends test to performing entity Sent Pending System sends test to performing entity but fails Sent Failed Pending All tests in the order have not yet completed processing Sent Partial The practice has not yet received results or some other issue has occurred Sent Pending System sends completed test order result from the performing entity to the Orders module Assigned Final Note: Order test statuses for recurring or future orders that have

NextGen® Enterprise EHR Help

Order Test Result Notification Settings

The following table explains the fields on the Add Order Test Results Notification Information. Field Description Description To enter a description for this notification. Sample: Quest-Results. This field is a list. External System ID To select a test system, such as Labcorp or Quest Diagnostics from the list. Provider ID To select an available provider to be notified of these order results. This field is a list. Location ID To select an internal location. This field is a list. Effective Dates To enter the effective Start Date and End Date for the test result notification of selected users. Notify Users Displays a list of users selected for notification of test results. Add To open the Address Book window where you can add users to be notified. Delete To remove users selected in the Users list. Clear All To remove all users in the Users list. Note Enter any additional information. Parent topic: Define Order Result Notifications

NextGen® Enterprise EHR Help

Cancel an Electronic Prescription

Before you begin You must enable Yes for eRx Permissions Practice Rights access in System Administrator. You must be enrolled for Cancel Rx service level in File Maintenance. Only pharmacies with the Cancel Rx service level can receive cancellation messages Pharmacy must participate in receiving Cancel Rx requests. You can send a Cancel Rx request to a pharmacy. If a medication was prescribed over two years ago, you can only stop or mark a medication as ineffective and cannot send a Cancel Rx request. Open NextGen® Enterprise EHR. Open Medications module. Select an active medication prescribed less than two years ago. The Last Audit column must have the eRx value. Select Cancel Rx. A message appears indicating that the medication has been cancelled and a cancellation message will be sent to the pharmacy. Select OK. The medication becomes inactive and a cancellation message is sent to the participating pharmacy. The Stop Date is updated in the Inactive grid and the Cancel Rx option beco

Cancel Test Orders

Recommendations

Delete Test Orders

Cancelling and Deleting Test Orders

Order Result Statuses for Other Test Processing Events or Issues

Order Statuses for Common Test Order Cycle Events

Order Test Result Notification Settings

Cancel an Electronic Prescription

Cancel Test Orders

Delete Test Orders

Cancelling and Deleting Test Orders

Order Result Statuses for Other Test Processing Events or Issues

Order Statuses for Common Test Order Cycle Events

Order Test Result Notification Settings

Cancel an Electronic Prescription