Order Result Statuses for Other Test Processing Events or Issues

Order Test Processing Event or Issue	Result Status
A test order with erroneous information has been sent from the performing entity. Once corrected, the system sends the order again with the corrected result.	Corrected
The performing entity has received the order, but the results are not yet final.	Preliminary
Order information is missing.	Unavailable
An order was sent electronically but no specimen was ever collected from the patient.	Pending
The performing entity places an order on hold. For example, a patient arrived at the lab for a specimen collection, but was not fasting; therefore, the order has been placed on hold until the patient returns.	Pending
The performing entity has discontinued an order. For example, the performing entity cancels an order due to no specimen being received.	Order Cancelled
The performing entity has replaced the original test.	Order Cancelled
An order has been rejected by the lab. For example, the performing entity does not support the payer.	Order Cancelled
The performing entity has not yet verified the result, for example, a blood test culture.	Results Stored

NextGen® Enterprise EHR Help

Order Statuses for Common Test Order Cycle Events

Once a test is ordered and saved, the test order cycle phases begin. The following table provides a list of common test order cycle events and the statuses that appear on the Orders Summar grid. For a description of the Immunizations Orders Summary statuses, go to NextGen Healthcare Success Community and download the latest Immunizations Module User Guide for NextGen® Enterprise EHR. Test order cycle event Test status (displayed in the NextGen Status column) Result status (displayed in the Result Status column) User orders test Ordered Pending System sends test to performing entity Sent Pending System sends test to performing entity but fails Sent Failed Pending All tests in the order have not yet completed processing Sent Partial The practice has not yet received results or some other issue has occurred Sent Pending System sends completed test order result from the performing entity to the Orders module Assigned Final Note: Order test statuses for recurring or future orders that have

NextGen® Enterprise EHR Help

Lab and Radiology Order Test Cycle Common Workflow Examples

Example 1: The test order is sent and processed successfully. User Action: Saves and sends an order to an external performing entity (for example, Labcorp). Result: On the Orders Summary tab, the system displays Ordered in the NextGen Status column and Pending in the Result Status column. System Action: Sends the order to the performing entity. If the order is sent successfully to the performing entity through the NextGen Clinical Message Manager interface, the system displays Sent in the NextGen Status column. System Action: Displays the current status of the test. The system displays the lab result status for test order in the Result Status column. If the test results have not been obtained by the performing entity, the system displays Pending in the Result Status column System Action: Sends test order results for access in the Orders module. Result: When the test results have been obtained and send to the Orders module, the system displays Final in the Result Status column and updat

NextGen® Enterprise EHR Help

Lab and Radiology Test Cycle Statuses

Lab and Radiology Test Cycle Statuses Lab and Radiology Test Cycle Statuses This section provides an overview of lab and radiology test cycle events and the corresponding statuses that appear on the Orders Summary grid. It also includes common test order cycle workflow examples. Order Statuses for Common Test Order Cycle Events Order Result Statuses for Other Test Processing Events or Issues Lab and Radiology Order Test Cycle Common Workflow Examples Parent topic: Using the Orders Summary Tab

NextGen® Enterprise EHR Help

Orders Summary Grid Columns

The following table lists the columns that may appear on the Orders Summary grid for Lab and Radiology orders based on the pre-defined or user-defined filter you select. Column Description Image Type Opens an icon indicating the order type. This column appears by default for all filters. Comments Contains a link to the associated comments in the Sign-off and Tracking Comments panel. Documents Contains a link to an associated document or image or URL in the Results panel for the specific order. Recurrence Opens an icon indicating a future or recurring order. You can select the icon to open the View Order Schedule window where you can view order schedule. Ordered Elsewhere Opens an icon indicating the order was created outside the NextGen® Enterprise system. Order # The number assigned to an order when you create and save a new order. Performing Entity The lab or radiology facility that is selected to perform the test or the immunization registry that vaccines are reported to. Create Dat

NextGen® Enterprise EHR Help

Using the Orders Summary Tab

The Orders Summary tab provides order information in the following panels: Orders panel. View, update, and track existing orders and create orders for the current patient. Results panel. View test results from an interface or manually enter test results and related documents for the current patient. This panel is collapsed when you open the Orders Summary tab, but you can expand it to view its contents. Sign-off and Tracking Comments panel. View and add order tracking or sign-off comments. This panel is collapsed when you open the Orders Summary tab, but you can expand it to view its contents. Orders Summary Panel Components Pre-defined Orders Summary Filters You can select orders to view the order type. User-defined Orders Summary Filters Select an Orders Summary Grid Filter Orders Summary Top Toolbar You can select the filters in the top toolbar to select the order type. Orders Summary Grid Columns The Orders Summary grid displays the columns for Lab and Radiology orders based on the

NextGen® Enterprise EHR Help

Managing Unfinished Orders for All Patients across a Practice

You can select the pre-defined Unfinished filter to view unfinished lab and radiology orders for all patients in the practice, including unfinished orders from NextGen Care Population Management Hub. The filter displays the following columns in this default order: Image Type, Recurrence, Order#, Encounter Date, Patient, Description, Performing Entity, Provider Name, Test Location, Order Source, and Expected Result. The Order Source column identifies where the order was generated from, for example, Order Module, Template, or Bulk Order for orders created from the NextGen Care Population Management Hub. The following actions are available for this filter by default: Refresh, Update, Cancel, Delete, Goto Chart, and Tracking. The NextGen Status is New for unfinished orders. You can open one order at a time and enter the required information to complete the order. The NextGen Status of the order then changes to Ordered or Sent. Select an Unfinished Lab or Radiology Order to Update from the

Order Result Statuses for Other Test Processing Events or Issues

Recommendations

Order Statuses for Common Test Order Cycle Events

Lab and Radiology Order Test Cycle Common Workflow Examples

Lab and Radiology Test Cycle Statuses

Orders Summary Grid Columns

Using the Orders Summary Tab

Managing Unfinished Orders for All Patients across a Practice

Order Result Statuses for Other Test Processing Events or Issues

Order Statuses for Common Test Order Cycle Events

Lab and Radiology Order Test Cycle Common Workflow Examples

Lab and Radiology Test Cycle Statuses

Orders Summary Grid Columns

Using the Orders Summary Tab

Managing Unfinished Orders for All Patients across a Practice