Reactivate Users

System Administrator Help

Deactivate a User

Deactivating a user removes the user from all groups that he or she is a member of. There are three methods for deactivating users: You can manually deactivate users. Users become automatically deactivated after a specified number of failed login attempts. For more information about the settings, see Restrict Unsuccessful Login Attempts. Users become automatically deactivated when he or she has not logged onto any of the NextGen applications in a specified period of time. For information about setting the deactivate period, see Inactive User Options section in Password Requirements. To manually deactivate a user, Select the user you want to deactivate, right-click the user, then select Deactivate. From the main menu, select Edit, then select Deactivate A message warns you that if you deactivate the user, the user is also deactivated in all other user groups that he or she is assigned to. Select Yes. The user is removed from all groups that he or she is a member of within all the <Compa

System Administrator Help

Restore a Manually Deactivated User

You can restore a manually deactivated user. Restored users return to the groups that they were originally assigned to. From the Deactivated Users bin, select a user to restore. When you select the user, the text "User was manually deactivated" displays in red at the top of the user information. Right-click the user, then select Restore. The user is restored and assigned to all of the groups he or she was assigned to before the user was deactivated. Parent topic: Organizing Your Internal Structure

System Administrator Help

Organizing Your Internal Structure

The Directory is structured with enterprises, practices, groups, and users in the following way: When you start a NextGen® Enterprise application, you are provided with one default enterprise, practice, group, and user. Adding additional enterprises and practices to the directory allows you to manage multiple practices and provide more secure access to patient data. Each user must be assigned to a group, which in turn must be assigned to a practice, and each practice is assigned to an enterprise. Enterprises and Practices Groups Users Find Users Modify an Existing User You can modify information of the existing user. View Rights Granted to a User You can view the rights granted to a user. User Preferences In System Administrator, you can set the User Preferences. Preferred Locations and Location Restrictions Remove and Delete Users Restore a Manually Deactivated User Reactivate Users ePCS Setup

System Administrator Help

Administration Operations

Subgroup Used in Description Advanced Audit Setup NextGen® Enterprise PM & NextGen® Enterprise EHR Enables users to access Advanced Audit Setup from the NextGen® Enterprise and NextGen® Enterprise PM applications. Association Maintenance NextGen® Enterprise PM & NextGen® Enterprise EHR Enables users to create and modify associations in the System Administrator application. Change Password NextGen® Enterprise PM Enables users to change their passwords. Copy User Preferences NextGen® Enterprise PM Enables users to copy user preferences, work flow module preferences and PAQ custom rules from one user to another user or user group profile. Edit NextGen® Enterprise EHR Component Profiles NextGen® Enterprise EHR Enables users to edit the Graphical Exam Tool (GET) profile. If access rights are set to Yes, the Settings option on the GET tool is enabled; if access rights are set to No, the option is disabled. External Application Setup NextGen® Enterprise EHR Enables administrators to grant use

System Administrator Help

Reassigning Pending PAQ Items and Tasks of Deactivated Users

When you deactivate a user in System Administrator, you can reassign their pending PAQ items and tasks to other users. System Administrator enables you to view a list of available delegates and assign the pending items and tasks without having to exit the application. In System Administrator, you can select the user that you want to deactivate, and after performing a delegate check, you can view the list of pending PAQ items and tasks to be reassigned. Notes:Before deactivating a user, the pending PAQ items and NextGen Enterprise tasks must be reassigned to an active user. If the list of pending PAQ items inNextGen® Enterprise EHRincludes multi-user sign off PAQ items (multi-user sign off PAQ items are listed as pending), then more pending PAQ items are listed inNextGen® Enterprise EHRthan in System Administrator. This is because the pending PAQ items in System Administrator are listed only for reassigning other users to a deactivated user's pending PAQ items. Multi-user sign off PAQ i

NextGen® Mobile Help

Edit User Information

Open NextGen® Mobile Cloud Portal. Select Manage Clinics, and then select Users. Search for and then select a username.The User Information tab on the Edit User page opens. In NextGen Username, enter the username to ensure your NextGen® Enterprise username is linked in NextGen® Mobile Cloud Portal, and then enter the additional information. Update dictator, notification, macro, and dictionary preferences as necessary. Select Save & Close. Reset the User Password You can reset the user password in Manage Clinic. Disable and Enable User Accounts You can deactivate and activate the user accounts in Manage Clinic. Parent topic: View User Accounts See also Reset the User Password Disable and Enable User Accounts Add Content Group Macros for User Accounts Add, Edit, and Delete Macros for User Accounts Add Custom Words to the User Dictionary

Reactivate Users

Recommendations

Deactivate a User

Restore a Manually Deactivated User

Organizing Your Internal Structure

Administration Operations

Reassigning Pending PAQ Items and Tasks of Deactivated Users

Edit User Information

Deactivate a User

Restore a Manually Deactivated User

Organizing Your Internal Structure

Administration Operations

Reassigning Pending PAQ Items and Tasks of Deactivated Users

Edit User Information