NextGen Knowledge Center

Deactivate a User

Deactivating a user removes the user from all groups that he or she is a member of. There are three methods for deactivating users:
  • You can manually deactivate users.
  • Users become automatically deactivated after a specified number of failed login attempts. For more information about the settings, see Restrict Unsuccessful Login Attempts.
  • Users become automatically deactivated when he or she has not logged onto any of the NextGen applications in a specified period of time. For information about setting the deactivate period, see Inactive User Options section in Password Requirements.
  1. To manually deactivate a user,
    • Select the user you want to deactivate, right-click the user, then select Deactivate.
    • From the main menu, select Edit, then select Deactivate
    A message warns you that if you deactivate the user, the user is also deactivated in all other user groups that he or she is assigned to.

  2. Select Yes.
    The user is removed from all groups that he or she is a member of within all the <Companies_Enterprises> and is moved into the Deactivated Users bin. The bin is at the bottom of the list in the Directory, and the users stay there until you restore them.
    After deactivating a user, you can:
    • view all users deactivated from a group.
    • restore the deactivated user.