Set Up Patient Statement Delivery

Patient Experience Help

Set Up Patient Messaging

Open Site Generator, and then select NextGen Healthcare Site Administration. The Site Generator page opens. From Portal Solutions, select Patient Messaging.The Patient Messaging page opens. Enter the email address in Default Reply to email Address. To add the SMS preference option for patient communication in NextGen® PxP Portal, select the SMS option and then select Save. To add attachments to your messages in Practice Portal, select Enable Attachment in "My Messages". To make My Labs available in NextGen® PxP Portal, select Enable "My Labs" in Patient Portal. Under Checked templates will be hidden, select any options you want to remove from Practice Portal. Select Save. Parent topic: Portal Solutions for Site Generator

Patient Experience Help

Add or Modify Messages Displayed to Patients on the Main Page

With the Patient Portal Broadcasts feature, you can add global or location-specific banner messages that appear on the logon page of NextGen® PxP Portal. Open Site Generator, and then select NextGen Healthcare Site Administration. The Site Generator page opens. From Portal Solutions, select Patient Portal Broadcasts. The Patient Portal Broadcasts page opens. Select Add new broadcast. Note: The Add new broadcast button is not available if an existing broadcast message is displayed, you must delete the existing message. The Post Broadcast page opens. Enter the new or updated title and message text, and then select Locations. Select the Active Message option to broadcast the message. Note: Title is for internal use only. The added text in Title does not appear on the Sign In page of NextGen® PxP Portal. Select Submit. The message text appears on the Sign In page of NextGen® PxP Portal. Parent topic: Portal Solutions for Site Generator

Patient Experience Help

Add a Message to Display on Practice Portal

You can add messages to display on the main Practice Portal page by using the Practice Portal Broadcasts feature of Site Generator. Open Site Generator, and then select NextGen Healthcare Site Administration. The Site Generator page opens. From Portal Solutions, select Practice Portal Broadcasts. The Practice Portal Broadcasts page opens. Select Add new broadcast. The Post Broadcast page opens. Enter the title, message text, personnel types, and locations. Select or clear the Active Message check box to activate or deactivate the Patient Portal Broadcasts message. Note: Title is for internal use only. The added text in Title does not appear on the Sign In page of NextGen® Enterprise Practice Portal. Select or clear the Active Message checkbox to activate or deactivate the Patient Portal Broadcasts message. Select Submit. The message appears on the home page of NextGen® Enterprise Practice Portal for the selected locations and personnel types. Parent topic: Portal Solutions for Site Gen

Patient Experience Help

Modify Enrollment Invitation Settings

On the Patient Activation page, you can configure enrollment invitation settings such as the enrollment type, the limit for resending enrollment invitations, and the interval for resending enrollment invitations. Note: To change this configuration, contact NextGen Healthcare. Open Site Generator, and then select NextGen Healthcare Site Administration. The Site Generator page opens. From Portal Solutions, select Patient Activation.The Patient Activation page opens. Configure the enrollment invitation settings as needed. Note: You must turn on the Enroll w/ SMS option for your practice to send the enrollment invitation link through the registered mobile number as a text message. The Enroll w/ SMS option is available only if Multi-Factor Authentication is turned on for your practice in the Site Generator Online Solutions. Select Save. Automatic Patient Enrollment at the Enterprise Level To enable automatic enrollment of patients in NextGen® PxP Portal you can set up enterprise-level enrol

Patient Experience Help

Set Up Online Billing through NextGen® Pay powered by InstaMed

Open Site Generator, and then select NextGen Healthcare Site Administration. The Site Generator page opens. Search for and select your practice. From Administrator - Setup/Access, select Online Solutions > Edit Your Online Solutions.The Manage Your Online Solutions page opens. Select the Activate Solution checkbox next to Pay App, and then select Confirm Your Changes.The Pay App option appears on the Site Generator home page under Portal Solutions. From Portal Solutions, select Pay App.The Payment Settings page opens. To turn on NextGen® Pay powered by InstaMed for NextGen® PxP Portal, select the Enable Online Bill Pay checkbox. To make balance available for patient viewing, select the Enable Balance Presentment checkbox. Optional: To turn on guest payment, select the Enable PayNow (guest pay) checkbox. Select Save. Parent topic: Set Up Patient Statement Delivery

Patient Experience Help

Portal Solutions for Site Generator

You can manage patient-related information to streamline the website by using Portal Solutions. You can generate appointment requests, manage email communications and payment transactions, and set up information for patient messaging. Patients can renew expired prescriptions. You can communicate any information to patients through Portal Solutions. Set Up Ask A Staff Questions for Patient Communication You can set up unlimited Ask a Staff questions for the practice staff. Email Communication You can monitor your email communications with the NextGen® PxP Portal. You can add or remove emails from the opt-out list. Configuring Health Record You can configure the Health Record page of NextGen® PxP Portal. Set Up Patient Statement Delivery You can configure how statements are sent to patients. Modify Enrollment Invitation Settings You can modify settings for NextGen® PxP Portal enrollment invitations. Set Up Patient Messaging You can set up the patient messaging feature to control the pati

Set Up Patient Statement Delivery

Recommendations

Set Up Patient Messaging

Add or Modify Messages Displayed to Patients on the Main Page

Add a Message to Display on Practice Portal

Modify Enrollment Invitation Settings

Set Up Online Billing through NextGen® Pay powered by InstaMed

Portal Solutions for Site Generator

Set Up Patient Messaging

Add or Modify Messages Displayed to Patients on the Main Page

Add a Message to Display on Practice Portal

Modify Enrollment Invitation Settings

Set Up Online Billing through NextGen® Pay powered by InstaMed

Portal Solutions for Site Generator