NextGen Knowledge Center

Set Up Ask A Staff Questions for Patient Communication

In Ask A Staff, which provides bi-directional patient communication, you can define an unlimited set of question labels.

  1. Open Site Generator, and then select NextGen Healthcare Site Administration.
    The Site Generator page opens.
  2. From Portal Solutions, select Ask A Staff.
    The Ask A Staff Configuration Options page opens.
  3. To add a question label, select Add a New Entry.
    A new row labelled Click to Edit appears.
  4. To change the label name, select Edit Label.
  5. To enable providers to prescribe medications, document CPT®, and diagnostic codes, select the corresponding Allow Clinical check box.
  6. To add providers and staff members to the NextGen® PxP Portal website, select the corresponding Specific to Individuals check box.
  7. To turn on the document attachment options, select the corresponding Allow Attachments checkbox.
  8. To set up permissions for a question label, select the corresponding Setup Permissions link.
See also
Add Personnel Types and Manage Permissions
Set Up Ask A Staff Questions for Patient Communication