Set the Original Patient As the Recipient in Replies

NextGen® PxP Portal Provider Guide for NextGen® Enterprise PM

Set Practice Users or Groups as Recipients

On the NextGen® Enterprise PM main toolbar, select the Mailbox button. From the list in the upper-right corner of the window, select Patient Portal. Important: The Patient Portal option does not appear in the list if your NextGen® PxP Portal license is not available or has expired. A list of patient portal folders appears in the left pane. A list of messages appears in the right pane. Select the New Message button.. The Patient Portal Message window opens. Select the arrow on the To button, and then select Add User(s).The Select users and groups window opens. Enter the name of the user or group, and then select Search. From the search results, select the applicable recipients, and then select OK. Complete your message as required. Parent topic: Adding a Recipient

NextGen® PxP Portal Provider Guide for NextGen® Enterprise PM

Add Recipients from a Report Filter

Bulk messages can be sent to care managers and patients with the completed or pending enrollment status. On the NextGen® Enterprise PM main toolbar, select the Mailbox button. From the list in the upper-right corner of the window, select Patient Portal. Important: The Patient Portal option does not appear in the list if your NextGen® PxP Portal license is not available or has expired. A list of patient portal folders appears in the left pane. A list of messages appears in the right pane. Select the New Message button.. The Patient Portal Message window opens. Select the arrow on the To button, and then select Report Filter.The report preferences open. Under Settings List, select Patient. Select Enable Patient Portal Status Filter, and perform one of the following: To generate a report of patients who are not enrolled in NextGen® PxP Portal, select Non Patient Portal Patients. To generate a report of all patients based on the enrollment status, do the following, select Patient Portal Pa

NextGen® PxP Portal Provider Guide for NextGen® Enterprise PM

Add Patients as Recipients

You can only message patients with the Completed or Completed with Guardian enrollment status. Note: When the patient's demographic information is updated, the My Information page in the portal is automatically updated. From the My Information page, patients can update their demographic information and set up their preferred method to receive notifications. On the NextGen® Enterprise PM main toolbar, select the Mailbox button. From the list in the upper-right corner of the window, select Patient Portal. Important: The Patient Portal option does not appear in the list if your NextGen® PxP Portal license is not available or has expired. A list of patient portal folders appears in the left pane. A list of messages appears in the right pane. Select the New Message button.. The Patient Portal Message window opens. On the Patient Portal Message window, select the arrow on the To button, and do any of the following: To add the current patient (whose chart is open), select the patient name. To

NextGen® PxP Portal Provider Guide for NextGen® Enterprise PM

Set Patients as Recipients from a Memorized Report

Bulk messages can be sent to care managers and patients with a completed or pending enrollment status. On the NextGen® Enterprise PM main toolbar, select the Mailbox button. From the list in the upper-right corner of the window, select Patient Portal. Important: The Patient Portal option does not appear in the list if your NextGen® PxP Portal license is not available or has expired. A list of patient portal folders appears in the left pane. A list of messages appears in the right pane. Select the New Message button.. The Patient Portal Message window opens. Select the arrow on the To button, and then select Add Report.The Memorized Reports window opens. Note: The Memorized Reports window displays only the NextGen® Enterprise EHR reports and not those generated from NextGen® Enterprise PM. Select an option from Report Type. Double-click a report to open it.The preferences for the selected report are displayed. Optional: Select Patient from Settings List and make any necessary changes to

NextGen® PxP Portal Provider Guide for NextGen® Enterprise PM

Adding a Recipient

When you compose, reply to, or forward a NextGen® PxP Portal message, you can: Add patients as recipients. Add the original patient when replying to a forwarded message. Add practice users and/or groups as recipients. Add patients as recipients using the results generated from a memorized report. Add patients as recipients using the results from the Report/Report Server filter. Add Patients as Recipients You have choices of how to select a patient name when composing or replying to a NextGen® PxP Portal message. Set the Original Patient As the Recipient in Replies You must select a recipient on a forwarded message that originally came from a patient. Set Practice Users or Groups as Recipients You can communicate with coworkers through the NextGen® PxP Portal. Set Patients as Recipients from a Memorized Report You can use memorized NextGen® Enterprise EHR reports to find and add one or more recipients in a NextGen® PxP Portal message. Add Recipients from a Report Filter You can use a re

NextGen® PxP Portal Provider Guide for NextGen® Enterprise PM

Prevent Recipients from Replying

On the NextGen® Enterprise PM main toolbar, select the Mailbox button. From the list in the upper-right corner of the window, select Patient Portal. Important: The Patient Portal option does not appear in the list if your NextGen® PxP Portal license is not available or has expired. A list of patient portal folders appears in the left pane. A list of messages appears in the right pane. When composing a message, select Properties. Select I do not want patients to reply to this message. Parent topic: Configuring the Message Properties

Set the Original Patient As the Recipient in Replies

Recommendations

Set Practice Users or Groups as Recipients

Add Recipients from a Report Filter

Add Patients as Recipients

Set Patients as Recipients from a Memorized Report

Adding a Recipient

Prevent Recipients from Replying

Set Practice Users or Groups as Recipients

Add Recipients from a Report Filter

Add Patients as Recipients

Set Patients as Recipients from a Memorized Report

Adding a Recipient

Prevent Recipients from Replying