Request Read Receipts
- On the NextGen® Enterprise PM main toolbar, select the Mailbox button.
- From the list in the upper-right corner of the window, select Patient Portal.
Important: The Patient Portal option does not appear in the list if your NextGen® PxP Portal license is not available or has expired.A list of patient portal folders appears in the left pane. A list of messages appears in the right pane.
- Select the New Message
button. .
The Patient Portal Message window opens. - When composing a message, select the Properties tab.
- Do one of the following actions:
- To receive a read receipt for the message that you are composing, select I would like a read receipt for this message.
- To apply the read receipt preference for all messages, select Set this preference for all messages.
- To receive a notification if the patient has not read your message within a time period, select I would like a notification if not read in, and then specify the time frame in hours.