Request Read Receipts
- From the main toolbar, select the Inbox
button.
The Workflow window opens. - Select Compose .
The Patient Portal Message window opens.
- When composing a message, select the Properties tab.
- Do one of the following actions:
- To receive a read receipt for the message that you are composing, select I would like a read receipt for this message.
- To apply the read receipt preference for all messages, select Set this preference for all messages.
- To receive a notification if the patient has not read your message within a time period, select I would like a notification if not read in, and then specify the time frame in hours.