NextGen Knowledge Center

View Job Details on the Dashboard

Before you begin

  • You must have the necessary permissions to view the provider in dashboard.
  • You must select a provider from the Select Providers list in Dashboard Configuration.
  • The provider must be an active user in NextGen® Mobile.
On Dashboard, you can view the job activity for dictating providers in your clinic. The dashboard displays the users, today's in-process jobs, today's delivered jobs, available jobs for customer and draft review, jobs awaiting for e-signature, errors in jobs, and charges attached with jobs.
  1. Open NextGen® Mobile Cloud Portal.

    You can select the required tab as the default opening tab in Manage Your Profile.

    The Home tab opens displaying Dashboard.
  2. Search for and select a number to view the corresponding jobs.
    You can sort the job results in ascending or descending order by selecting the column header. You can export the job results to PDF or Microsoft Excel® format.
    The corresponding jobs table opens.
    Dashboard view

  3. Select the job number to view additional details for a job.
    The job details view opens.