A pharmacy that participates in the Surescripts retail pharmacy network can perform actions depending on the retail service levels settings of the pharmacy. The available service levels are as follows:
 
  - Rx Fill sends prescription fill statuses to the provider.
 
  - Rx Fill Indicator Change changes the RxFill notifications for a medication and send an update response back to the enrolled pharmacy.
 
  - Rx Change sends a request to change the prescription to the provider.
 
  - Refill Request sends a refill request to the provider.
 
  - New Rx sends a new prescription request to the pharmacy.
 
  - ePCS  support electronic prescriptions for controlled substances.
 
  - Cancel Rx receives prescription cancellation requests from the provider.